[domeboys]

Robin, I did not explain well.

Last week’s problem was high CPU usage. Installing WP SuperCache was part of the recommended fix. The site seemed stable since.

Today’s problem was 500 errors keeping anyone from being unable to access the site. Upgrading PHP and disabling bbPress were two of the actions taken. The site is stable except for the forums.

All I am trying to achieve right now is to get my forums running again. If off the top of your head, you know how to exclude bbPress from WP SuperCache, that information would be helpful. If not, I will try to figure it out and test it.

I appreciate your help.

[Robin W]

ok,

so basically your site was working fine. Then xxx something about updraft plus backup xxx and HostGator shut down your site.

so the problem was caused by you(?) doing something with backups, but the resolution was upgrading php, installing a caching plugin, and disabling bbpress. This makes no sense.

Hostgator’s aim is to get your site functioning, not resolve the issue, so they have done lots of things, and once working, just abandoned you.

I suspect that you should exclude bbpress from wp-supercache and re-activate it, but without knowing what you were trying to achieve right at the start, I cannot say.

[domeboys]

I do not think that Zend Guard is running on my machine. I think it was being used by HostGator support for their diagnostics. They provided me the error information I pasted above via an email. But I get that ZG is not supported on PHP 7.0. I will pass that on to them, but it appears it will not fix my problem.

Yes, there was a caching change made last Wednesday. Because of a high CPU usage situation caused by an Updraft Plus backup being uploaded to Google Drive during mid-morning, HostGator shut down my entire site.

As part of the process for them to bring my site back up, they had me install WP SuperCache, with settings specified by HostGator. (I can find a link to that article if it would be helpful.)

However, today the cookies error disappeared once bbPress was disabled. WP SuperCache is enabled currently and the log on errors are not present. In fact, all other plugins on my WP installation are active and the site seems to be operating normally – except for the forums, of course. Log ins are being processed normally.

Is there some potential issue between WP SuperCache and bbPress?

[Robin W]

ok – something must have changed on your site, as errors don’t just appear, and it is highly unlikely that bbpress just started erroring.

disabling and re-enabling plugins is one technique (and one I recommend often), but it si not just a plugin, but combinations and outside factors.

in your case I think you now have either one or two issues

firstly ZendGuard does not work with php7, so you need to either revert to 5.4 or more probably get rid of zend guard – do you know where and why it is there?

secondly are you using any caching plugin? – these often cause the “Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” issue

[domeboys]

Thank you, Robin. I am new here, and wanted to ensure I was at the right place. I’ve had bbPress installed for the last 16 months with no problems until now.

To answer your question directly, that earlier error description is all HostGator gave me when I asked them for documentation to provide you.

Here is further background on the problem.

Today’s issue began with all users presented with “500 Error. Internal Server Error.” when accessing the site, which is a mix of free and subscriber content and has both free and subscriber forums.

By clearing browser cache, one could get on the site (both articles and forums) for about a 10 minute period before the 500 errors returned. However, during that window, one could only view the free forum, but could not enter replies, because being logged in first is a site requirement. For that same reason, one could not view subscriber articles or the subscriber forum.

During that approximate 10 minutes, when trying to log in, one was presented with a message that said “Error: Cookies are blocked or not supported by your browser. You must enable cookies to use WordPress.” This seemed to make no sense, since cookies were in fact enabled.

I tested the problem with three different browsers and it was the same – MS Edge, Firefox and Chrome. I can get into my backend WP Dashboard to administer the site with no issue.

HostGator support determined that by disabling all plugins, the problem would go away. Then the process of going through the plug-ins one by one led them to identify bbPress as the culprit. When bbPress is enabled, the 500 errors return. With it disabled, logins and both free and premium article access work normally. But both forums are down.

If there is other information I can gather, please let me know what and how to get it. Or if you need backend access to my WP installation, I am happy to grant that.

[Robin W]

yes this is the place for help, but it is free hep for a free product, and it is fellow bbpress users like myself that try and help, so we do this in our free time.

I do not see how the error

[Tue Nov 13 10:30:27 2018] [error] [client 192.185.1.20] Failed loading /opt/php54/lib/php/extensions/no-debug-non-zts-20100525/ZendGuardLoader.so: /opt/php54/lib/php/extensions/no-debug-non-zts-20100525/ZendGuardLoader.so: undefined symbol: zval_used_for_init, referer: http://thecardinalnation.com/login/

you present is bbpress related – is this the only error that you had ?

[domeboys]

I’d appreciate some advice, please. Is this the correct place to request bbPress support? My forums are down and I am hoping to get some help to get them back up without impacting my WP installation. Thanks!

[jacksudan]

I have put the bbpress css files inside my child theme folder

themes/mytheme-child/bbpress-child/bbpress.css

[domeboys]

This morning, my site, thecardinalnation.com was presenting 500 errors to all visitors. After three hours with support from my hosting provider, HostGator, they were able to isolate the problem to the bbPress plugin, which is now disabled. Obviously, my forums are down, but the base site is again available.

HG Level 2 support provided the following, which they said indicates that bbPress is trying to pull from PHP 5.4, although the site is now on 7.0. (The site was on 5.4 to start the day, but it was upgraded to 7.0 as part of their trouble-shooting.) HG also said that the 500 error problem would remain even if we took PHP back to 5.4.

The site is current on all code:
Wordpress 4.9.8
bbPress 2.5.14

[Tue Nov 13 10:30:27 2018] [error] [client 192.185.1.20] Failed loading /opt/php54/lib/php/extensions/no-debug-non-zts-20100525/ZendGuardLoader.so: /opt/php54/lib/php/extensions/no-debug-non-zts-20100525/ZendGuardLoader.so: undefined symbol: zval_used_for_init, referer: http://thecardinalnation.com/login/

I am not an IT professional, but will do my best to get any additional information as required. Thank you in advance.

Brian Walton

[cfrutos]

Got to make a change in a website(can’t include it) and it uses bbpress. I’m relatively new to wp also, sorry for the trouble.

The /forums route is being added to the nav bar and it’s configured correctly to be accessed but for some reason only the /forums route is not including a correct header/checking if there is a user logged in. How or where could I configure this.

[userpascontent]

http://image.noelshack.com/fichiers/2018/46/2/1542108482-trad-bbpress.png

http://image.noelshack.com/fichiers/2018/46/2/1542111777-bbpress-trad-file.png

[douget]

I’m creating a wordpress site for the leader of a gaming guild, and the theme he selected doesn’t show up good for bbpress. I was hoping theres a way to access bbpress forums without going through wordpress theme

[userpascontent]

Hello,
I work with a theme that includes BBpress.
But my translation is partial. yet everything is translated into the file .po

Content of : Wp/content/languages/plugins
• plugins (folder)
• themes (folder)
and different files .po et .mo whose
• bbpress-fr_FR.mo
• bbpress-fr_FR.po

Content of : wp-content/plugins/bbpress/languages
• bbpress-fr_FR.mo
• bbpress-fr_FR.po

Everything is translated except the registration page

Thank you for your help
Best regards

http://image.noelshack.com/minis/2018/46/2/1542108482-trad-bbpress.png

http://image.noelshack.com/minis/2018/46/2/1542111777-bbpress-trad-file.png

[haddly]

Hi there,
I want to do a test mailing in my staging area, to see if a new WP plugin works for BBpress. In order to do this, i want to change all emails to my personal email address for all that are subscribed to the forum (so i don’t accidentally send out mails to real users,(this has actually happened to me before)). The problem is that the WP user_email is found in the DB wp_users and the forum meta info is found in the DB wp_usermeta. What SQL statement would i use if i wanted to change the email of all bbpress “Participants” to “myemail@email.com”. I want to do something like:
UPDATE wp_users SET user_email = "myemail@email.com" WHERE wp_usermeta.meta_key = "participant";

[Robin W]

ummm…. AsynCRONous bbPress Subscriptions changes from bbpress one email and bcc to send lots of single emails, so you have moved to the system that your server doesn’t like.

Email providers stopping lots of emails is why bbpress moved to a single email with bcc, although now many email providers are stopping that, so it’s really hard to know what to do.

code to send in sets would be complicated

[haddly]

Hi there,
I recently discovered that there is a limit set on our server of 100 emails being sent out at one time.
Some of our forums have more than 100 subscribers, which means that not all are getting notifications when something new is posted.
Is there a way to set up batches, so that e.g. 50 go out and then 50 again in 10 mins etc until the full list of emails have been covered?
btw, I am using the AsynCRONous bbPress Subscriptions plugin

[dater]

Hi!
I am new to bbpress but try to build up a members only forum, so all forums are marked private or hidden. When a not logged in user visits the forum a message like “Sorry! No forum found!” is shown.
Is it possible to be more accurate and display e.g. “Sorry! You have to login or register to proceed” when a forum exists but is hidden?
Thanks for your time!

[lookingahead]

Oh wow — I figured it out, nm!! 🙂

You can do it via CSS….like this:

#group-admins {
  pointer-events: none;
  cursor: default;
  text-decoration: none;
  color: black;
}

And in bbPress apparently that is the correct way to write that code; the #group-admins part will likely work for everyone, just as it is, because it appears to be the default name for that.

Whew!

[lookingahead]

@robin-w turns out it was a BuddyPress issue. 🙂

in the BuddyPress forums, an admin there posted this fix — and it worked!

here’s what they said:

Hi,

This is hardcoded in bbpress plugin here bbpress\includes\extend\buddypress\groups.php.

Find the line $this->slug = ‘forum’; but I think changing this may create some issues but you can check if it works fine for you or not. Also changing anything in core file is never recommended because on the next update you will lose it and then have to redo again.

One recommendation is that always take a backup of your site when you are doing such core changes.

Thanks

i hate editing in the core files, but….well, this was a last resort that apparently has no other solution for now. i’ll keep looking though, and update my files in a better way if any alternative comes up.

[19dapperdrake53]

HELP: WP 4.9.8; bbPress 2.5.15; site: azor.vip

Hello, I am a senior citizen noob building a one-off site. I wish to post admin questions from my backend what will appear live on my site.

I have written my post and clicked on Published. Nothing happens. Some time ago when I asked this same question, I was told to do something with shortcodes. I became frustrated because I don’t know what a shortcode is, where I find it, and what I do with it. So I am re-visiting my original question.

I would be very grateful if you could give me some steps.

[blackandbluebird]

Hello. I have successfully edited all breadcrumbs on the Forums and Topics pages, but have been unable to edit the breadcrumbs on the bbPress generated user profile page. Currently, the page title reads “Edit profile for User: testname” and the breadcrumb reads “You are here: Home”

I want to edit that breadcrumb to read “You are here: Home > Forums > Profile”

Any insights? Thanks!

[Robin W]

Emails are notoriously difficult to fault find, as so much is beyond the website.

So start with

1. You should be aware that many spam filters strip messages that do not come from the correct address. So if your site is mysite.com and your email address in wordpress setting/general is fred @gmail.com then it is likely that messages will be dumped in transit. You need to set up email to come from your site eg fred @mysite.com, your hosting provider can help if needed.
2. Different email providers have different rules, so an email to fred @aol.com may be treated differently than fred @google.com if google and aol have different rules as the email passes through their servers, so some may get through and others not.
3. Just bbpress?
Then you need to see if this is wordpress wide or just bbpress.
Try https://wordpress.org/plugins/check-email/
4. Some people have fixed it with this plugin https://wordpress.org/plugins/asyncronous-bbpress-subscriptions/

[Robin W]

I meant test with just bbpress, so eliminating toolkit, which you have done.

If it was working, and now is not, then something has changed with that account.

So first, I suggest you go though the settings for the working and not working user and check any differences

[Robin W]

ok, so does just bbpress (ie disable bbp toolkit) get the same response

[maksanse]

Hi ! I encounter since a few days a strange and very annoying issue :

When I am logged in as an admin to my bbpress forum, the editing toolbar does not appear :
NOT WORKING

But when I log in with a subscriber account, I see it correctly :
WORKING

I got the same issue with Twenty Fifteen theme from wordpress. So I thought it was a matter of plugin.

I deactivated all the plugins excepted bbpress & bbpress Toolkit and I still have the same issue.

So : The problem occurs on Chrome, Safari & Chrome for iOS

– it seems not to be an issue of theme,
– it seems not to be an issue of plugin compatibility,
– it’s not an issue of css either… (the editor elements just don’t appear in DOM)
– it seems not to be an issue of bbpress version (I tried to revert to version 2.5.13 and it still doesn’t work)

I am a little bit confused… Can you please help me ?

Best regards