[jeechriz55]

WordPress crashes happen very rarely but when they do, they can cause a great deal of stress. Fortunately, they are most often very easily fixed without any loss of content.

It has been my experience that 99% of the time any issues with WordPress is plugin related. A site may work fine for a while, then an update in either the WordPress program or a plugin will cause an incompatibility issue causing the database to fail. Troubleshooting a WordPress crash is very easy and you can be back up and running in a few minutes. The first, and most obvious place to start is to look at any recent changes you may have made, an update or a new plugin installation. Sometimes though, it is not so obvious. Travel Fast

Steps to troubleshooting a WordPress crash:

Since you most likely will not be able to access the dashboard of your WordPress installation, you must have access to your files either through an FTP client or from the File Manager in your web hosting cPanel. Navigate to the wp-content folder in your file manager or ftp.
Open that folder and inside you will see a plugins folder.
Rename the plugins folder plugins.bak
Create a new folder (directory) and call it plugins.
Check your website. If the website now loads, you have verified that it is indeed a plugin compatibility issue.
If you are running an older version of WordPress, now is a good time to upgrade to the latest, most stable version.
Once the latest version is installed, you can begin to troubleshoot to find out which of your plugins is causing the incompatibility issue.
Reinstall your plugins one at a time. After each installation, test your site to make sure it is still working properly. Update each plugin to the newest version if there has been an upgrade made available.
If at any time during this process your WordPress crashes again, you know you have found the culprit. Simply access your cPanel or FTP again and delete the plugin.
You will need to either download a newer version of that plugin directly from the developer source or wait for an update to become available for it before you can install that plugin again.
Most plugin developers work tirelessly to keep their plugins up-to-date with the latest versions of WordPress, but occasionally an update is a little slow in coming or the WordPress update is a major one that has changed the core functions of the program and the developers have not been able to keep up.

Steps to take when the WordPress crash is not plugin related:

If you have tried the above and the troubleshooting has not been a plugin issue, there are two other areas you can try.

Go into your cPanel and into the MySQL panel that will bring up the list of databases installed on your account. Click on the restore/repair database. If the crash was due to damage to your database, this should correct the problem.
You should have a database backup on file. (install a plugin to take care of this on a regular basis if you haven’t already) You can do a database restore from your backup file. If you have not been in the habit of backing up your sites, and you do not have any backup files, I am sorry to say that you may have lost your website. You will need to contact support to see if they have any recent backups or if they can offer any support.
It really is important that you keep your WordPress up to date and update your plugins as often as soon as the new versions are made available. Most importantly, you should backup all files before doing any kind of updates or upgrades. The plugins available today make this process automated. Set it up when you install your blog and you will never have to think of it again. It will do the backups and email them to you weekly so you will be prepared in just such an instance. Readuce Anxiety!

[steve02476]

Thanks for the suggestion, Robin, much appreciated.

I guess I’ll try it but TBH I’m trying to use the bare minimum of “extras” on my site since I’m so new at WordPress. Does the extremely small font used by bbPress not show up for others? Or is it just expected that one will either go into the CSS files or else one would use this plugin?

If the latter, are there other plugins that are sort of standard to use with bbPress?

[Robin W]

bbp style pack

[steve02476]

I have a brand new WordPress site v5.3 and just installed bbPress v2.6.2. I’m using the Twenty-twenty theme (one of the official WP themes). The site isn’t public yet so I don’t want to include a link.

bbPress seems to be functioning ok on my site but the font size is tiny, much smaller than the type on other parts of the WP site. I can’t see any way to adjust it.

Did some searching on the bbPress site and I guess the font size can be changed in CSS files but that’s a little too deep for me right now. Is there something else I can do? I’m willing to use a different WP theme if that would help.

If it absolutely must be adjusted in a CSS file can you help me finding the right file location?

Thanks so much!

[Chuckie]

Hi

I put this here:

https://wordpress.org/support/topic/email-sent-to-user/#post-12215299

It lets you approve a user registration but:

I have no way of customising the “your account needs to be approved” email. Instead they get the existing email that we send out.

I have it setup to email them the “approved” email. But how do I send them the “needs to be approved” instead of “your account is activated”?

Thanks.

[andrew55]

When recently updating to 2.6.2 version of bbPress, I am getting 404s when new user arrives on homepage of forums. 404s are visible to user and showing in logs. When page is hard refreshed, forums show up.

But strange, if, if user goes to link within forums (topic, etc.), no 404s occur.

I am using bbp-forum-index shortcode on homepage of forums. I did a test and issue doesn’t occur when shortcodes aren’t used (no 404), but of course, no forums are available.

With shortcodes, even through 404s occur, the sidebar displays and shows the user’s logged-in info (avatar, etc).

Issue seems to only occur when user is logged in and visits forums. I have forums on their own WordPress installation within a directory of main site.

I thought it might have been cache, but issue still occurs when cache is disabled.

Here is link to site:

https://www.lifeleap.org/community/

Any suggestions on what might be occurring or what I do to troubleshoot issue? Thanks for any help

[Danishsard]

I mean if where is the list of changes published bbpress codes to know what codes are where found in what line changed etc.

For example, the page template has visible changes https://themes.trac.wordpress.org/changeset/111632/anima/1.4.0?old&old_path=%2Fanima%2F1.3.0.2

Is somewhere the same thing about bbpress?

[Danishsard]

Hello, where can you see what code and file changes are made in each bbpress update?

I have a forum on bbpress https://infomiasto.eu/forum/tematy/rozmowy/ but if the update is manual changes to the code will be lost – I want to see where the code changes during each update.

My page template has something such that I always see what code and where it changes on the wordpress page in bbpress, I don’t know where to look for such information if you wanted to manually paint it in the template. I am asking for help.

[wout77]

Thanks for the suggestions. I tried deactivating various plugins and even the theme but it had no effect. I have a hunch that, even though the webhost says otherwise, it’s a server side thing… However, I found out that if I use the basic WordPress login widget and use a redirect plugin to forward all logged in users to the homepage, it all goes smoothly!
So I guess that’s the course of action for now!

[Chuckie]

Just to let you know that this was a bbp style pack issue. It was discussed here:

https://wordpress.org/support/topic/user-cant-view-their-profile/

The latest update of bbp style pack resolves this problem.

[rhysedwards]

I have created a theme, and installed bbPress. I followed the getting started instructions in the documentation, and added the [bbp-forum-index] shortcode to my forum page.

Under my theme, no forum appears, nothing at all. However if I activate a default theme the forum shows.

How do I add a forum to a wordpress theme that i created? I couldn’t seem to find anything on the internet to help with that part.

Many thanks

WordPress 5.2.4
bbPress Version 2.6.2

[neohack]

I’m having an issue with links instead of it being keebu.com/forums/dommains there is a double forum listing as seen below!! i’m new guys to bbpress I’m using the latest install of
wordpress 5.3
bbpress 2.6.2
buddyPress 5.0.0

https://keebu.com/forums/forum/domains/

[yarnboy]

I am trying to set up a way to manage the members listing on a client site. It appears that once a user has a bbPress role of “participant” they will always appear on the members list. I have tried removing them in a few different ways:

• Changing their bbPress role to “blocked”
• Removing their bbPress role entirely
• Removing their bbPress role and ALL of their WordPress roles

None of these items worked. The ONLY thing that worked was deleting their account from my client’s WordPress site entirely. This isn’t a great solution, for a number of obvious reasons. Does anyone have a solution for this?

[Pascal Casier]

I can confirm that 1.5 was the last version of that product from what it seems and that no further development is done (technical talk: even the /trunk folder is missing so no updates could happen anymore). The plugin is now marked correctly: https://wordpress.org/plugins/bbpress-improved-statistics-users-online/

[wilc097]

Unfortunately my custom css-file is still not working after the update to bbpress 2.6 (2.6.2). I’ve put the custom bbpress.css file in my child theme directory in a folder called ‘css’. Are any of the links changed w.r.t. previous wordpress versions?

[Chuckie]

I originally asked this issue here:

https://wordpress.org/support/topic/user-cant-view-their-profile/

I have now found out why it happens. It has to do with the Title Case of the user name. For example, if my user name is:

Test123

Then I will not be able to view my profile.

But if my user name is:

test123

I can view my profile.

I don’t know if this is a bbPress 2.6.2 bug or bbp style pack bug (since I am using the latter theme templates).

For some reason the administrator can view these profile pages despite the case issue. But not normal participants. I notice that the URL is always the lowercase slug. Are we somehow using the username rather than the nice name? Either way, this is the cause and it means many of my users can’t view their profiles as they have used Title Case in many instances.

[Chuckie]

I have asked there:

https://wordpress.org/support/topic/bbpress-advanced-statistics-logged-out/

Thanks.

[Robin W]

not one for this forum, report in

https://wordpress.org/support/plugin/bbpress-improved-statistics-users-online/

[Skulldog]

With the recent WordPress and BBpress update I’ve run into an issue where all new posts are now being created as new posts, rather than threaded in replies, and I can’t figure out what’s wrong.

All my previous posts are still threaded correctly, just anything new is broken now. I’ve tried uninstalling and reinstalling the plugin, dropping all plugins and shifting to default themes.

Ideas for things to try? Or am I better off wiping and starting over..

[Robin W]

Thanks everyone, I have now reported this as a error in 2.6.2

https://bbpress.trac.wordpress.org/ticket/3297#ticket

I’ll update when the bbpress authors take a look

[huetherb]

Hi, I am trying to use the wordpress restAPI to get topic data. I am trying to do so via

add_filter( ‘bbp_register_topic_post_type’, ‘enable_restAPI_bbpress_topics’, 10,1);
function enable_restAPI_bbpress_topics ($args) {
$args[‘show_in_rest’] = true;
return $args;
}

That is to enable some functionality in another plugin.

But for some reason, doing so causes the bbpress topic editor to alter behavior. It shows a different editor type.

Instead of normal editor which shows a title field and then a content area below, it shows a Gutenberg block for title and content.

But more importantly, when I submit a topic it gets saved with userid set to 0. The revision is saved with correct user id, but the post itself is saved with post_author 0.

Any idea what is going on?

Brian

[mvaneijgen]

I’m updating a forum at the moment and while starting working at it I’d opted out of using the 2.6 beta version, because when testing it the feature that I need most didn’t seem to work, pagination and nested replies.

I know this also was not supported on the older versions, but while searching for a solution I came across an article bbPress threaded (nested) replies & paging which fixed the issue for me and this didn’t seem to work on the newer 2.6 version.

I’ve found some threads on this, but they haven’t been updated in some time.

• https://bbpress.org/forums/topic/feature-request-pagination-for-threaded-comments/
• https://bbpress.trac.wordpress.org/ticket/3201

Is there any news on this? My site isn’t going live for some time, but if I know it isn’t on the road map I’ll have to take some measures to fix the issue for this particular site.

[Barry]

Hi @wout77!

So running in a clean environment with no other plugins, etc, I don’t actually see the same thing.

The login widget provided by bbPress is really just a simple (but customizable) wrapper around WordPress’s regular login process. Though you may not realize it, the username and password fields are simply passed to wp-login.php (and the reason you may not notice this is that a redirect is performed to take the successfully logged in user back to whatever page they started on).

With that in mind…my hunch is that this is not a problem with bbPress, but rather with another plugin (or perhaps even your theme).

If you are unsure what’s causing this and there are no obvious sources of the problem (such as a Captcha plugin), it could be worth doing a round of selective deactivation of other plugins and/or your theme to try and find out what’s causing this. Make sense?

[wout77]

I have a sidebar active on all forum pages with the BBpress login widget in it. However, when you enter your username and password, you first get redirected to an extra captcha screen where you have to check you are not a robot. While that is fine for security reasons, after you check that box, you get redirected to the standard WordPress login screen where you have to enter your username and password a second time! And that feels very confusing for the users.

So the question is: how can I eliminate that second step… is this a known issue maybe? Or am I missing a setting somewhere?

If anybody in the hivemind has a suggestion, I’m all ears 🙂 thanks!

The site is running all the latest versions, by the way.

[janiszewski99]

I can’t create a new forum.

When I want to start a new forum, I get information:
“Sorry, you do not have permission to edit this entry”:
https://snipboard.io/9ThQ4W.jpg

I am logged in as an administrator with full rights, wordpress is updated to the latest version, I installed the plugin several times and the same error every time.

What is wrong? Why can’t I add anything?