[@josh-virkler Participant 3 years ago]

Ok, so beloaw is the most recent response from Cloudways. Can anyone from bbPress possibly provide the info requested so we can properly exclude this from Redis? Thanks!

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These specific errors typically occur due to the buddy boss caching group conflicting with the Redis keys.
It is usually essential to exclude some of the cache groups/plugins to ensure that there are no conflicts due to different ways of handling of cache key which can cause issues with transients.

If any conflicts are observed, the best way to do this is to exclude them as instructed in the guide below:-

https://wordpress.org/support/topic/understanding-ignored-groups-and-how-to-best-apply/

https://objectcache.pro/docs/ignoring-groups

This typically requires a bit of testing due to different caching statuses which can still be utilized to ensure the proper allocation of resources.

We have already implemented a documented fix that was typically applied by Buddy Boss:-
https://github.com/buddyboss/buddyboss-platform/issues/1715

However, despite numerous methods, the issue remains. Due to the circumstance of this issue, it’s imperative to check in with the plugin team before excluding their groups further, they can typically provide proper cache groups which can ensure perfect performance as other caching groups involving BuddyBoss typically was not documented and could have a negative performance impact if excluded without proper evaluation.