[chrishajer]

Depending on your host, there might be a control panel of some sort. In there, you want to find a tool called phpMyAdmin. If that’s there, you’re in good shape. You can also access the database from the command line, if you have ssh access, or if you just have FTP access, you can still install phpMyAdmin in your own account. You need some way to access the database, at least to see if the users are being created.