Re: file attachments….
Wow – so many red flags:
- “Wouldn’t it be easy to…” (the hidden cost of change)
- “This shouldn’t take long” (artificial time frame)
- “Can you make this small change real quick?” (“small” and “quick”)
- “Before you finish X, could you do Y?” (the mental costs of interruption)
- “Let’s push this today” (artificial scope)
Not all apply here: I just cut-n-pasted the whole thing. I’d say 3 out of 5 is not bad though…