[jagarolik]

Hello,

I’m looking to use one of my forums as a support system. Some key elements that I require include an ability to track open/closed tickets, automatic notifications of users, etc. The basic sort of features you find with any support system.

All the plugins that I’ve seen to provide this functionality are many years old and I can’t seem to find anything current or clear to setup these critical features.

Suggestions? Thanks!

[Robkk]

Here is a setup that might work. Although not really for a ticket system in my opinion and just a support forum.

A free theme to use.

WP Knowledge Base

Plugins that could help.

bbPress Resolutions or Buddy/bbPress Support Topic

bbPress Notify (no spam)

bbPress Auto Close Topics