I was informed by the support folks at $work that the support forums I built for them were broken. After some investigation I found that all the user accounts, including the original admin account are showing up in the admin as Inactive (no role).
How in the world did this happen exactly? The accounts are migrated from an existing non bbpress db upon login, and we don’t send the new user email. Is there a step that I missed somewhere that stops the accounts from being deactivated after a timeout? e.g. Is there an account verification step that I wasn’t aware of that has now been tripped, deactivating all the accounts?
Really lost here as to where to do next. All the role data in the usermeta table is fine, and I can’t find any references to any verification process in the code. Any help out there?
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