[ollietubb1]

Hi there,

I hope someone can help. I have an issue with these two bbPress pages.

See here example: wbc1.otiscreative.co.uk/forums/users/ollie-tubb/

It picks up the divi default formatting rather than the structure of the other pages, see example here: wbc1.otiscreative.co.uk/advice/finance/

It needs to sit in the same style template but I don’t know how to do this. I am using Divi theme but i am using the bbPress default set-up (not shortcodes).

Help would be very much appreciated.
Many thanks,
Ollie
PS. I am using latest version of WP and bbPress.

[Robin W]

think this needs raising with Divi who say their theme works with bbpress.

If you get an answer, do post back here, it will help me help others

[ollietubb1]

Hi Robin,

I have tried Divi support. I spent hours with different agents last week!

I guess I’ll try again.

Thanks,
Ollie

[ollietubb1]

I’ve referred exact same message to Divi and will report back.

[ollietubb1]

OK so this is what I got back this time from Elegant Themes (Divi), more promising:-

Hi Ollie 👋
I’m very sorry for the inconvenience, it is a known bug at the moment that the template does not work on the bbpress profile pages. Our dev team is aware of the issue and will fix it in future theme updates. 👍

So, please be advised at the current time bbPress does not work fully with Divi theme. I have asked when the fix will be and will advise as soon as I hear something firm.

Best,
Ollie

[jcarrest]

please
let me know when you get a positive response.
The same problem.
Thanks

[ollietubb1]

Hi,
Divi have no immediate plans to resolve this leaving me in a difficult situation. I would highly recommend that you contact and put some further pressure on Divi to resolve this.
Best,
Ollie

[Robin W]

sorry, I’m just a bbpress user who helps out – they won’t listen to me 🙂

[ollietubb1]

Hi Robin,
That was meant for @jcarrest to chase Divi!

[ollietubb1]

Would it be possible to make the link on user profile null, ie show the username still but disable the link?

[Robin W]

bbp style pack

once activated go to

dashboard>settings>bbp style pack>Profile

and choose what you want to display

[ollietubb1]

Hi Robin,

That works great for the user profile links, thank you. I am hoping that Divi will provide a fix soon, they are aware and it is with their devs so we will see what happens with future releases but this is a great workaround in the meantime and I hid the search form.

Thanks very much,
Ollie

[Robin W]

🙂

[DeepBlue]

Hi

I is actually not a divi problem

It is the same problem with various themes

We have the same problem using different themes with Elementor

It is a bbpress problem

[Robin W]

that would tend to indicate an issue with bbpress and elementor working together, which I have already seen with their Hello theme.

bbpress works to WordPress standards, many theme builders exist because they see WordPress as a restriction and feel they can offer improvements, so stretch and alter what WordPress does, which can then can make plugins have issues.

Because it is open source, and there are no definitive rules, it is wrong to say that it is a bbpress problem, or indeed an elementor problem or a divi problem, each makes their own code to work, but you cannot guarantee interoperability of everything with everything.

[DeepBlue]

I agree with you, but i tested bbpress with the top 20 wordpress themes, and confirmed that user profile and search pages were not detected by any theme

all other pages are detected except those 2

it’s like those 2 pages don’t belong to the same template than other bbpress pages in the core code

[Robin W]

@deepblue5 can you give me an example of a coulpe of themes from the above which don’t work – free ones so I can take a look without paying money 🙂

and I’ll see if I can find any commonality

[DeepBlue]

hi

well astra, oceanwp, for instance

[Robin W]

so do these theme need elementor to work?, don’t wok whether elementor used or not or what is the core issue? – just saving my time in having to do lots of work to get to a problem definition 🙂

[DeepBlue]

non they dont need elementor 🙂

[Robin W]

@deepblue5 – thanks – I’ll take a look – busy working on a quote feature at the moment 🙂 :-), but will try and take a look when that annoys me enough to need a break

[embpunch]

If you receive a positive response, please let me know.
The problem remains the same.

Thanks

[Robin W]

@deepblue5

Just switched my site to Astra theme and profiles are search run fine – can you define exactly what the issue is ?

[DeepBlue]

hi

they do run fine

the issue is that they dont share the same template as the others pages (forum, topics etc)

[dozza]

I was experiencing exactly the same or very similar on Divi site running bbPress and Memberpress.

I wans’t sure where the issue lay, but it turned out it was with Divi’s Static CSS generation option. ElegantThemes helped me track it down: Divi > Theme options > Builder > Advanced > Static CSS File Generation > Clear.

Clear the static Css file then purge all browser and server-side caching and the acoount profile pages should look as expected now.

You can then pad out the forum profile pages content a little with something like this:
`/* bbPress Account profile pages padding */
#bbpress-forums{
padding: 50px 68px;
}

[dozza]

Also, if you are hosted at Siteground, it seems the SG Optimizer plugin CSS optimise settings create conflicts with default Divi Performance options. I had to also disable the Dynamic CSS option under Divi > Theme Options > Performance before I was able to fix the issue completely.