[djhorne]

My site works great on desktop http://www.getswing.co.uk

However I cannot login into to bbpress via mobile

I can:
registering via mobile
Login into account via desktop (account made on mobile)

I cannot:
Login to account via mobile – get ‘Blocked’ message on blank white screen

I have Tested:
Repairing Forums and bbpress using tool
Asked others to test – all have the same issue
Tried different themes
Deactivated all other plugins

Any help would be appreacited

[djhorne]

@casiepa I have seen that you have helped similar issues – would you be kind enough to have a look

[Pascal Casier]

Hi @djhorne,

Never seen that one before to be honest…

I would just think of:
1. Your theme is not fully supporting mobile? But you say you tested other themes.
2. You have Jetpack? There is a setting in the ‘Writing’ tab where you can ‘Optimize your site for smartphones’. Maybe it’s switched off?

That’s the only thing I’m thinking off.
Also please make sure to switch to https, because you are asking for login/password on a standard http and security wise, that’s not really a good thing!

[djhorne]

@casiepa

Thanks for coming back.

So I my theme is mobile optimised – and have tested others

I have run test using Google Inspect and I get

Request URL: http://www.getswing.co.uk/wp-login.php
Request Method: POST
Status Code: 403 Forbidden
Remote Address: 46.30.215.105:80
Referrer Policy: no-referrer-when-downgrade

When I run it on a responsive sit using Google Inspect – I get in

Request URL: http://www.getswing.co.uk/wp-login.php
Request Method: POST
Status Code: 302 Found
Remote Address: 46.30.215.105:80
Referrer Policy: no-referrer-when-downgrade

When I use http://www.getswing.co.uk/wp-admin/

It works on mobile

[djhorne]

I have just tried logging in deactivating BBPress and it works!

[djhorne]

Sorry – tried again this morning on iPhone 7 and it failed again!

Any suggestions?

@casiepa

[djhorne]

@robkk @robin-k @johnjamesjacoby

Can you help?

[djhorne]

Any suggestions?

@casiepa

Sorry to chase

[Pascal Casier]

I have no solution unfortunately. And reminding is not chasing 🙂

You don’t have any code snippets added in a function.php that you forgot to deactivate when deactivating all plugins?

[Stephen Edgar]

I’ve just created the user testtest on the site

I can login successfully using the following 3 methods:
• Using Chrome on my desktop
• Using Chrome emulating an iPhone 7+
• Using my iPhone 7+ directly

Using the above 3 methods worked successfully logging in at *both* these URLs:
• http://www.getswing.co.uk/wp-login.php
• http://www.getswing.co.uk/forums/

The only other things I can suggest is checking with your webhosting if you have any firewall applications or rules that might be the cause of this.

p.s Feel free to the delete the testtest account I created