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Thanks. I’ll leave it for the time being and report back later if it gets resolved.
I’m now wondering if this could be a cookie issue. Logging in as a test user has been tried by one user, who said it worked. He then logged out and back in as the test user, and it still worked. However, when he went back in as himself and logged out, then back in as the test user, the Edit button had gone.
I tried the permalink idea. No joy. This has me completely baffled. I’ll set up a test user for the users to log on to and ask if they can see the Visual Editor. If they can, I shall propose creating new accounts for them.
That’s right. None of them have that option checked.
The only other difference is that the site is now https rather than http.
Thanks, Robin. When I log in as him, I don’t see the Edit button on his post either.
You say it’s the server, but in what way could the server prevent that feature from working? It did work before and I have moved my account to a new hosting service. However, I can’t understand why it works for my test user account which is also on the same server.