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Blocked message after login – Mobile ONLY

Viewing 9 replies - 1 through 9 (of 9 total)

  • djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    @casiepa I have seen that you have helped similar issues – would you be kind enough to have a look


    Pascal Casier
    Moderator

    @casiepa

    6 years, 7 months ago

    Hi @djhorne,

    Never seen that one before to be honest…

    I would just think of:
    1. Your theme is not fully supporting mobile? But you say you tested other themes.
    2. You have Jetpack? There is a setting in the ‘Writing’ tab where you can ‘Optimize your site for smartphones’. Maybe it’s switched off?

    That’s the only thing I’m thinking off.
    Also please make sure to switch to https, because you are asking for login/password on a standard http and security wise, that’s not really a good thing!


    djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    @casiepa

    Thanks for coming back.

    So I my theme is mobile optimised – and have tested others

    I have run test using Google Inspect and I get

    Request URL: http://www.getswing.co.uk/wp-login.php
    Request Method: POST
    Status Code: 403 Forbidden
    Remote Address: 46.30.215.105:80
    Referrer Policy: no-referrer-when-downgrade

    When I run it on a responsive sit using Google Inspect – I get in

    Request URL: http://www.getswing.co.uk/wp-login.php
    Request Method: POST
    Status Code: 302 Found
    Remote Address: 46.30.215.105:80
    Referrer Policy: no-referrer-when-downgrade

    When I use http://www.getswing.co.uk/wp-admin/

    It works on mobile


    djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    I have just tried logging in deactivating BBPress and it works!


    djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    Sorry – tried again this morning on iPhone 7 and it failed again!

    Any suggestions?


    @casiepa


    djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    @robkk @robin-k @johnjamesjacoby

    Can you help?


    djhorne
    Participant

    @djhorne

    6 years, 7 months ago

    Any suggestions?


    @casiepa

    Sorry to chase


    Pascal Casier
    Moderator

    @casiepa

    6 years, 7 months ago

    I have no solution unfortunately. And reminding is not chasing 🙂

    You don’t have any code snippets added in a function.php that you forgot to deactivate when deactivating all plugins?


    Stephen Edgar
    Keymaster

    @netweb

    6 years, 7 months ago

    I’ve just created the user testtest on the site

    I can login successfully using the following 3 methods:
    • Using Chrome on my desktop
    • Using Chrome emulating an iPhone 7+
    • Using my iPhone 7+ directly

    Using the above 3 methods worked successfully logging in at *both* these URLs:
    • http://www.getswing.co.uk/wp-login.php
    • http://www.getswing.co.uk/forums/

    The only other things I can suggest is checking with your webhosting if you have any firewall applications or rules that might be the cause of this.

    p.s Feel free to the delete the testtest account I created

Viewing 9 replies - 1 through 9 (of 9 total)
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