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Why cant receive email

  • clarkma


    I build bipeoplemeet with bbpress plugin for my site. After finishing, i begin to test registrationprocess, but can not receive the password link. How to solve this issue? Please help me!

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  • Robin W


    1. You should be aware that many spam filters strip messages that do not come from the correct address. So if your site is and your email address
    in wordpress settings>general is then it is likely that messages will be dumped in transit.
    You need to set up email to come from your site eg, your hosting provider can help if needed.
    2. Just bbpress?
    Then you need to see if this is wordpress wide or just bbpress.

    it could be a theme or plugin issue


    As a test switch to a default theme such as twentyfifteen, and see if this fixes.


    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Next try switching to smtp email – this page from the host Siteground explains it

    If you choose other SMTP servers as a mailer, then you email/website hoster shoud be able to give you details of what to enter

    and of course

    By default, you do NOT receive emails for your own topics/replies, only if somebody else replies on your subscribed topics

    so testing would need two email accounts to prove !

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