Hello,

I noticed that the newly registered user to my forum, received the welcome message in “SPAM” how to make it appear in “INBOX”

as will as the reset password goes to SPAM instead to inbox.

how can i fix this?

thank you

[@casiepa Moderator 9 years ago]

Hi,
You are still using TML, right ?
TML released a new version yesterday if you are on WP 4.4. Fixes included for email sending.
Please have a look if it helps.
Pascal.

[@robkk Moderator 9 years ago]

This is not really a bbPress issue as the plugin just piggybacks off of WordPress’ core code, could be fixed server side with the explanation in the codex guide, or by using an smtp plugin though.

There may be many factors to the emails being sent to the spam folder. There are some solutions outlined in the bottom of this WordPress codex guide piece for sending the emails correctly while using the hosts.

https://codex.wordpress.org/FAQ_Troubleshooting#E-mailed_passwords_are_not_being_received

Other common suggestions of fixing this issue is using SMTP and seing any emails on your site that way and making sure that you use an email address that has the same domain as your site.

[@virtualassphil Participant 9 years ago]

@casiepa I believe There’s no update yet. im just having this version http://screencast.com/t/XbKA75pVNR

[@virtualassphil Participant 9 years ago]

@Robkk thank you for the help sir. but i don’t have any idea to do it myself 🙁