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Users can’t reply to forum


  • sasenzon
    Participant

    @sasenzon

    I just signed up 60 new users and put them in a new group and created a forum.
    Whenever a user tries to post a topic or reply to my initial topic the page refreshes back to home.
    bbpress – 2.5 14-6684
    wp 4.9.4

    Other forums I started last year seem to work fine.
    The site is members.institutechiro.com

Viewing 16 replies - 1 through 16 (of 16 total)

  • Robin W
    Moderator

    @robin-w

    so does the topic get saved, and this is just a redirect issue, or is it not saving ?


    sasenzon
    Participant

    @sasenzon

    Correct it was not saving.
    However – I had a developer look at it. She determined it was due to me checking “hidden” when I set up the group. She made it public and it now works (although it is set to hidden again). I am not sure what the problem is. It does work now. I am waiting to hear back from her so that we can make sure this doesn’t happen again.


    Robin W
    Moderator

    @robin-w

    great – thanks for the update


    sasenzon
    Participant

    @sasenzon

    This is happening again. I tried to post at buddypress.org. They sent me here. Any advice?
    This time it is not consistent. Some users have no problem. Other users can post to some forums and not to others it just redirects to the forums main topic page.
    One user gets an error message that: no activity found please try a different filter

    I currently have 200 users. I don’t know what to do. Thanks.


    Robin W
    Moderator

    @robin-w

    so is it hidden or public at the moment ?


    sasenzon
    Participant

    @sasenzon

    It is hidden. There are 65 users on that forum


    sasenzon
    Participant

    @sasenzon

    One user just messaged me:
    By the way, still cannot post – no error message, I click submit, it reloads the page, but my post isn’t there


    Robin W
    Moderator

    @robin-w

    hidden forums are usually only visible to moderators and keymasters.

    Can you tell me why this is a hidden forum and are all users moderators and keymasters.


    sasenzon
    Participant

    @sasenzon

    I see. My intent was to have it only available to users in this class.
    I set it up as hidden in the manage settings on the front end.
    On the dashboard however, it is set to open public.
    Also – it is in a group that I set up as hidden.
    However, the dashboard it shows that it is in a public group.

    Perhaps there is a conflict here?
    I am self-taught at buddypress. Would love to learn how to be an expert.


    Robin W
    Moderator

    @robin-w

    I’m probably the worst at buddypress, bbpress is my speciality.

    May well be worth posting on the buddypres support forum


    sasenzon
    Participant

    @sasenzon

    I don’t really know the difference. Moderators on that forum sent me here.


    sasenzon
    Participant

    @sasenzon

    So you have no suggestions?


    Robin W
    Moderator

    @robin-w

    ok, so if you say the forum is public, but hidden in buddypress, then we are on basic fault finding.

    so as a test

    Plugins

    Deactivate all but bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    I’d start with buddypress. You are just deactivating as a test.

    Themes

    If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Then come back


    sasenzon
    Participant

    @sasenzon

    I did all of these things. To no avail.

    When I am logged in as myself and I reply on a forum, I move the cursor into the textbox and click, that sort of resets the page and I get a new url with #post-number. Then I can type in the box and it works every time.

    When I login as the user (and there are a few of them having this issue), when I click the cursor into the box nothing happens. no page load, no #post-number appears. Then when I hit submit the page just goes back to the main forum page.


    sasenzon
    Participant

    @sasenzon

    This was solved (I hope). It turns out that I had checked in the main settings under forums to give each group a forum. Then I had selected the forum option when creating a group. I think this caused a conflict.
    I also set the drop down to root. I hope that makes it work. I tested it as the users and it seems fine.


    Robin W
    Moderator

    @robin-w

    great – glad you are fixed !

Viewing 16 replies - 1 through 16 (of 16 total)
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