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Trouble regaining Keymaster status – help!


  • mfox104
    Participant

    @mfox104

    I was working on my site and saw some new text (a link for an online casino) added to a block on my homepage. I deleted the block of text, then checked my “users” list. That’s where I saw a new user (Ann Smith) with a spammy e-mail address (I think it was 11@11.com or something), this user had Administrator and Keymaster status. I deleted the user. I then tried to give myself keymaster status again, and cannot. I currently have Administrator and Participant Roles. There is one other user (a developer I work with sometimes) who has Administrator and Keymaster status.

    I thought if I deactivated and deleted the bbpress plugin, cleared the cache and reinstalled it that would let me start over, but that did nothing. (note I have not started using this for a forum on my site yet so doing this was no big deal). Since that did not work I deleted the plug in again, but I am submitting this question because I would like to use it. Also, even after the plug in is deleted the roles (Keymaster and Participant) still appear in the user list under the “Role” column, but I thought they were only associated with bbpress. Is that correct? (I am not using buddypress)

    So basically I need to know how I can install bbpress and be given the keymaster role again. Please help, thank you!!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robkk
    Moderator

    @robkk

    Also, even after the plug in is deleted the roles (Keymaster and Participant) still appear in the user list under the “Role” column, but I thought they were only associated with bbpress. Is that correct?

    This is a known bug, there is some code in the codex here to use to remove the user roles whenever you are resetting your user roles. Removing the roles and reinstalling bbPress might fix this issue, if it does not, you can use this plugin to switch to another Admin temporarily and then edit your user and switch its forum role. Make sure to edit the user by clicking the edit link by the users avatar. I think there is still an issue bulk changing a users forum role from the users list.

    https://wordpress.org/plugins/user-switching/

    Make sure that your default role for users are Participant in Settings > Forums. Also make sure that the default blog role for your users is Subscriber in Settings > General.

    If this developer only did a short job and is done, I recommend not keeping their account as Admin/Keymaster. If they are hired for a project that is not finished or is like say doing maintenance for your site for awhile, okay keep them, but you know just be cautious since this happened to your site.

    Just to be sure, make sure to check out this link for more help.
    https://codex.wordpress.org/FAQ_My_site_was_hacked


    alexdesouza
    Participant

    @alexmuthoni

    I was working on my site and saw some new text (a link for an online [url=https://pesaland.com]casino[/url]) added to a block on my homepage. I deleted the block of text, then checked my “users” list. That’s where I saw a new user (Ann Smith) with a spammy e-mail address (I think it was 11@11.com or something), this user had Administrator and Keymaster status. I deleted the user. I then tried to give myself keymaster status again, and cannot. I currently have Administrator and Participant Roles. There is one other user (a developer I work with sometimes) who has Administrator and Keymaster status.

    I thought if I deactivated and deleted the bbpress plugin, cleared the cache and reinstalled it that would let me start over, but that did nothing. (note I have not started using this for a forum on my site yet so doing this was no big deal). Since that did not work I deleted the plug in again, but I am submitting this question because I would like to use it. Also, even after the plug in is deleted the roles (Keymaster and Participant) still appear in the user list under the “Role” column, but I thought they were only associated with bbpress. Is that correct? (I am not using buddypress)

    So basically I need to know how I can install bbpress and be given the keymaster role again. Please help, thank you!!

    yes u are right


    Robin W
    Moderator

    @robin-w

    add this plugin

    bbp style pack

    once activated go to

    dashboard>settings>bbp style pack>bug fixes

    and if there is no keymaster, it will say so and let you set one.

    once done, you can decativate and delete the plugin, or have a look at the useful features 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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