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Subscription don’t work


  • simonlepamplemousse
    Participant

    @simonlepamplemousse

    @robin-w

    Hello,

    I have the latest versions of WordPress, bbPress and bbp style pack

    Users no longer receive email when they subscribe to a forum or topic.

    The email is sent to the administration email but not to subscribers.

    It’s not a mailbox problem. When there is a quote, it works.

    It is not related to bbPress 2.6.5

    Does anyone else have the same concern, is there a setting that I missed?

    Thank you for helping me and sorry for my rough English.

Viewing 8 replies - 1 through 8 (of 8 total)

  • Robin W
    Moderator

    @robin-w

    email is the most complicated and hardest to debug !

    It might be that as your forum becomes more popular, that bbpress method of bulk sending emails is getting them marked as spam – many email companies hate emails with multiple cc’s.

    try

    AsynCRONous bbPress Subscriptions


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    Hi @robin-w

    I don’t think it’s related to the mail servers.

    From one the mails on the other functionalities work: registration, quote, buddypress, etc …

    Two, I try with several services: hotmail, gmail, etc …

    The proposed plugin does not seem to solve the problem …

    I will try the plugins

    BP Emails for BBP

    and

    bbPress Notify (No Spam)


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    @robin-w

    I installed the plugin

    BP Emails for BBP

    and it works

    with the bonus that emails borrow the buddypress model of emails

    So I think there is a problem with the bbp Style pack extension. It should be added a non-activation option to avoid conflict.


    Robin W
    Moderator

    @robin-w

    thanks for that, and yes I’ll look at the code. I think it does nothing unless you start to fill it in, but an activation tick box might be a better solution.

    Thanks for letting me know and for posting your solution.


    Robin W
    Moderator

    @robin-w

    just looked – there are tick boxes at item 2&3 that are a non-activation.

    If you leave box 1 blank, then that has no effect

    But thanks for raising – always good to have someone checking my work – it’s hard being a one man band 🙂


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    Thanks for the info. Currently, I will keep the plugin indicated above. It uses the Buddypress API and indeed it is more consistent with the installation of my site. Thank you for your time and your help! 🙂


    Robin W
    Moderator

    @robin-w

    🙂


    madeline263
    Participant

    @madeline263

    I have now fixed this for topic subscriptions by following the support thread below and email notifications are being received. However, forum subscription notifications are still not working.

Viewing 8 replies - 1 through 8 (of 8 total)
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