For some reason my team is no longer getting the auto generated emails when someone has posted in the forum.
so how were they getting this? through subscriptions or another plugin?
Hey Robin,
We have the BBPress plug in. On the page that the plug in is set, there is an option to subscribe to the forum.
The real pickle is now part of my team is getting the emails and some are still not even though they are “subscribed” I am wondering if they just need to unsubscribe then resubscribe – kinda like a reboot?
probably it is various email filters stopping – email providers constantly fight spam emails, and if yours are seeming to not come from authorised smtp address, then some will stop. that might explain why recipients get and some don’t.
so 1st – I’d make sure that the sending email address is a real one from your site. by default bbpress sends from noreply@yoursite you could use
bbp style pack
once activated go to
dashboard>settings>bbp style pack>Subscription Emails to change
next I’d set up smtp.
get the smtp settings from your hoster, you’ll need
SMTP Host eg smtp.myco.com
Encryption none/tls/ssl
SMTP Port eg 587
Authentication on/off ?
and the email and pw for whatever you are sending from
the use
WP Mail SMTP by WPForms – The Most Popular SMTP and Email Log Plugin
to set up smtp – the free version is fine
finally I’d add the ‘check and log email’ plugin to see what is happening
Check & Log Email
This is super helpful! Thank you so much!
