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Roles change when user logs in


  • andrewcoughlan
    Participant

    @andrewcoughlan

    Hi

    I have just set up a forum gated with imember 360. Nre user auto registered as participants. If I then change them to moderators all seems fine. When they login their role changes to participant again.
    I can’t work out what is going on. Can anyone shed some light on this please?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robin W
    Moderator

    @robin-w

    what does ‘Nre user auto registered as participants’ mean ?


    andrewcoughlan
    Participant

    @andrewcoughlan

    Apologies Robin – need to be more careful there! The forum is set up so that new users are automatically registered as participants (in the settings dashboard). If I then change someone to be a forum moderator it flips back to the participant when they log in. Since posting this I have disabled the membership (iMember360) plugin and then logged in on the forum page. It works fine. So it looks like a conflict with the membership plugin. I raised a ticket with them and they have replicated the issue and are working on the fix. Hopefully will be all sorted soon!

    Kind regards
    Andrew


    Robin W
    Moderator

    @robin-w

    great – let us know if you get a resolution

Viewing 3 replies - 1 through 3 (of 3 total)
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