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reply email notifications are not being sent


  • shanebp
    Participant

    @shanebp

    bbpress 2.5.4
    buddypress 2.0.1
    WordPress 3.9.1

    Logged in members are not getting reply email notifications.
    Group forums are not being used.

    Buddypress Activity mentions emails are being sent.
    I can use wp_mail to send mails.

    So it’s just bbpress that isn’t generating emails… any suggestions?

Viewing 16 replies - 1 through 16 (of 16 total)

  • John James Jacoby
    Keymaster

    @johnjamesjacoby

    Likely broke with 2.5.4 and our change to BCC headers:

    https://bbpress.trac.wordpress.org/ticket/2618


    shanebp
    Participant

    @shanebp

    I’ve applied 2618.3.diff per ticket 2618 and still no emails.


    shanebp
    Participant

    @shanebp

    fyi – using bbPress 2.4.1 now and emails are being sent – so it’s not the host.

    Shane, could you please add some configuration info to the ticket linked above, site_url and home_url so we can try to determine what is happening.

    One possibility and seems most likely is your URL’s are using ‘www’ and therefore the to/from email address is getting generated as noreply@www.example.com rather than a typical DNS setup would not have the www included in the mail server config.


    shanebp
    Participant

    @shanebp

    WordPress 3.9.1
    BP 2.0.1

    Sorry, but it’s a dev site created by the client so I can’t publish the url.
    It’s on a shared account at Bluehost.

    The ‘from’ on received emails is [account name]@box557.bluehost.com

    The site_url and home_url are the same and use ‘www’.

    I can test bbpress patches.

    Shane you should be able to test the updated solution in 2618 now if you like 😉


    shanebp
    Participant

    @shanebp

    Stephen – tested 2618, still no emails.
    We going to stick with 2.5.1 for now.

    Thinking on this some more, as it is a client site I presume it has it’s own domain name.

    Is the clients domain name being used for the notifications with 2.5.1?
    eg noreply@example.com

    As you pointed out above that both the site URL and home URL use www and your emails are showing using the Bluehost’s subdomain box557.bluehost.com so is your site and home URL’s http://www.box557.bluehost.com?

    And for completeness did your last test use changeset r5409 and 2618.4.diff?


    shanebp
    Participant

    @shanebp

    Site and home urls are http://www.***.com

    Last test used trunk (as of 9AM PST ) and the 2618.4.diff.


    Stephen Edgar
    Moderator

    @netweb

    Do Bluehost implement any plugins that override WordPress site or home URL’s?

    If your site URL and home URL’s are http://www.example.com I am trying to work out where they are getting box557.bluehost.com from to make that the email address that is being used.


    shanebp
    Participant

    @shanebp

    Bluehost does not implement such a plugin.

    afaik, box557.bluehost.com is the server slice the acct is assigned to.

    I can generate emails and set $to & $from and those fields are not changed on delivery.

    wp_mail( $to, $from… )


    andreippo
    Participant

    @andreippo

    I also have this issue. I’m getting no e-mail notifications. How to fix it?


    joop.stringer
    Participant

    @joopstringer

    Working with 2.5.4 and also no notifications are send to the users


    brian_h
    Participant

    @brian_h

    @andreippo, @joop.stringer

    You may have better luck starting your own thread on this one. I had a similar problem, in that users see notifications (the little icon on the wordpress nav bar) but never get an email. I will mention that if you look closely at the ticket referenced and if you do have access to the code yourself you can find the line to examine in bbpress\includes\common\functions.php -> Line 1066 and roughly 1106. My smtp provider was not liking the noreply email address that was being constructed as the sender. I changed the lines I mention to a valid email address and everything started to work. Also worth mentioning, I am using WP Mail SMTP.


    milenushka
    Participant

    @milenushka

    Just tested and no emails here either. This is strange cause I subscribed to one of the buddypress forums and I am getting emails when new topics are being posted.
    Are they using another version of bbpress?


    milenushka
    Participant

    @milenushka

Viewing 16 replies - 1 through 16 (of 16 total)
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