it could be a theme or plugin issue
Themes
As a test switch to a default theme such as twentytwenty, and see if this fixes.
Plugins
If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users
Health Check & Troubleshooting
Then come back
Hi Robin,
THX, I can’t include pictures (try to explain)
email address in profile is rjjansen@abraxax.net (this is ok, this profile name you can change)
On the right side it is showing
@rjjansengmx-net
Profile
Registered: 2 years, 1 month ago
you can screenshot, load the images to your wordpress media, and then post here the url for the media image.
Otherwise I would need a link to a live example
hmm… ok not one I heard before and there are lots of dutch versions.
Is this just one user or all of them?
All users have this problem
so did you do the test above with just a default theme and bbpress ?
Yes I did, twenty Twenty-One, same result 🙁
BTW: I’m using the GeneratePress theme
ok, I can’t say why it isn’t working.
What you’re referring to is not an e-mail, its the user slug (hence the reason the @ symbol gets removed and a dot becomes a dash) the slug is the path used in the address bar to identify the user by a url so it cannot contain special characters.
OK, thx for the explanation
