[cassandra.teo]

I’m beta testing the forum on my site and the user forgot his password so he reset it. However, once e does this he is still unable to log in. Is there a reason why this is happening? He’s tried resetting it 3-4 times now.

My site: http://wialmalaysia.com/community-4/forum

[Pascal Casier]

If you have a standard bbPress installation, then passwords are handled by WordPress.
In most cases there is a (security) plugin that blocks something, so try deactivating other plugins.

Do you get the email back after the request for password reset ?
How far do you get after clicking on the reset password link ?

Pascal.

[cassandra.teo]

Hi Pascal,

Once I send the email for a password reset it takes about 10 minutes for the email to come through. Then I click on it and it allows me to set a new password. Once I send that through it asks me to log in again with my new password but the new password does not work.

The plugins that I have running are:
– Akismet
– Contact Form
– Conditional Widgets
– Disable Comments

[Pascal Casier]

Hmmm, well, as passwords is a WordPress issue (bbPress is just using the WordPress environment in this case), I would propose that you post your question on the WordPress forums and I don’t see where to start.

If you get an answer that solved your issue, please post it back here.

Thanks, Pascal.