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No password email being setn after registering


  • cdmonline
    Participant

    @cdmonline

    Whenever a user tries to register to participate in the forums, they are told:

    Registration complete. Please check your email.

    Registration is approved by CleanTalk.

    As administrator, I then receive an email confirming that a new user has registered and I can see that user in the system. However, they never receive the promised e-mail to complete the registration process. I’ve tried this myself and can confirm there is no e-mail being sent using an e-mail address that I know to work). It isn’t being received and put into a SPAM folder either.

    Is this a known issue? Is there a known solution?

Viewing 1 replies (of 1 total)

  • Robin W
    Moderator

    @robin-w

    this is all handled by wordpress and presumably cleantalk. bbpress just uses what wordpress has. Suggest you post on the wordpress/cleantalk support sites

Viewing 1 replies (of 1 total)
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