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New WordPress/bbPress users not receiving verification email?


  • sk80au
    Participant

    @sk80au

    Hi,

    I’m testing my new website and found a problem with user registration. When a new user registers (in this case myself using a different email address), the verification email isn’t being send to the user.

    I, as an admin receive the email that the user x is registered.

    Wondering what could cause this issue? and is there any known fix for this?

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robin W
    Moderator

    @robin-w

    bbpress just uses wordpress.

    I’d suggest 2 things

    1. test using an email tester eg

    WP Test Email

    2. get details of your SMTP email configuration form your host and use

    WP Mail SMTP by WPForms


    sk80au
    Participant

    @sk80au

    I used the WP Mail SMTP plugin and it didn’t work. Then I checked the settings and noticed that WordPress uses my admin username for SMTP mail whereas the mail username/password was different. I’ve updated the settings and verification emails started working. Thank you.


    Robin W
    Moderator

    @robin-w

    great – glad you are fixed

Viewing 3 replies - 1 through 3 (of 3 total)
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