Hi,

I’m testing my new website and found a problem with user registration. When a new user registers (in this case myself using a different email address), the verification email isn’t being send to the user.

I, as an admin receive the email that the user x is registered.

Wondering what could cause this issue? and is there any known fix for this?

[@robin-w Moderator 3 years, 7 months ago]

bbpress just uses wordpress.

I’d suggest 2 things

1. test using an email tester eg

WP Test Email

2. get details of your SMTP email configuration form your host and use

WP Mail SMTP by WPForms

[@sk80au Participant 3 years, 7 months ago]

I used the WP Mail SMTP plugin and it didn’t work. Then I checked the settings and noticed that WordPress uses my admin username for SMTP mail whereas the mail username/password was different. I’ve updated the settings and verification emails started working. Thank you.

[@robin-w Moderator 3 years, 7 months ago]

great – glad you are fixed