it could be a theme or plugin issue
As a test switch to a default theme such as twentytwenty, and see if this fixes.
If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users
Health Check & Troubleshooting
Then come back
We tried all the recommended suggestions and the problem – Forum Menu is Missing – still continues.
We switched to twentytwenty theme but the forum menu option did not come up. Here is the screenshot – https://prnt.sc/22keops
We deactivated all the plugins except for bbpress and that also didn’t show the forum menu. Here is the screenshot – https://prnt.sc/22kf61w
Finally, as you recommended, we also did a health check and the site health is good. Here is the screenshot – https://prnt.sc/22kfrgs
Since we switched themes and the forum menu did not show up, can we assume it is not a theme issue?
We need a resolution for this problem. Please suggest what can we do to bring the forum menu up.
I presume that the user has the ‘keymaster’ role ?
By keymaster, do you mean complete back-end control? If yes, then the user has complete administrator control. We can’t see a ‘keymaster’ role either on wordpress or bbpress.
We are getting a ‘Topics’ and ‘Reply’ tab but not the ‘Forum’ tab in the menu. Here’s the screenshot – https://prnt.sc/22qcdfs
only a keymaster can appoint a keymaster.
so go to
dashboard>users>all users and see who is keymaster.
If no-one, then install
bbp style pack
once activated go to
dashboard>settings>bbp style pack>bug fixes
and you will see the ability to add a keymaster
Thanks for helping, I had the same issue 🙂