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Keymaster can’t moderate or even reply to posts

  • maxc246


    When I first set up my BBPress forum at, I was the keymaster of the forum. I could see options to edit posts, trash them, move them and a number of other options.

    At some point (I’m not clear when) I lost the ability to do practically anything as the keymaster on my forum. When I try to reply to a post, I get an error that says “ERROR: You do not have permission to create new topics.”

    Also, where I used to see moderating options above each post, I no longer see those. I’ve spent the last 3 days searching for a fix and trying everything I’ve found. So far I’ve tried:

    – disabling all plug-ins, testing, then re-enabling them and testing. The problem persisted even when all plugins were disabled.

    – Running every tool under Tools > Forums.

    – Changing the Forum roll of that user to Participant and then back to Keymaster.

    – Changing my theme (currently Tortuga) to the default 2014 theme. It made no difference so I changed it back.

    – Restoring the database back to the oldest copy I had available.

    – I made a test user account. The test user can post and reply, even as Keymaster, but didn’t have the ability to Edit, Move, Trash posts.

    I have also seen suggestions of getting rid of the Yoast plug-in as a solution, but I don’t have that plug in.

    This was all working fine and then one day it wasn’t. I’m a total newb to Word Press, so please go easy on me. If you have any suggestions, some guidance on how to implement them would be most appreciated.


Viewing 4 replies - 1 through 4 (of 4 total)

  • Robin W



    1. are you admin and keymaster?
    2. do you have phpmyadmin access? (if you don’t know what that is – don’t worry, just say !)
    3. what version of bbpress and worpdress are you running?
    4. In dashboard – can you see forums topics and replies?



    Hi Robin! Thanks so much for your reply. I’ll do my best to answer your questions.

    1 – Yes, I’m using the account I used to create the site and the forum, and I’ve double checked to make sure it has Admin and KeyMaster rights.

    2 – GoDaddy is hosting my site. I’m vaguely familiar with phpmyadmin, but I just logged in to my GoDaddy account and didn’t see an obvious way to access the database for editing. I don’t see anything in the WP dashboard either. I’m guessing I’m missing something obvious. Everything else in WP is pretty straight forward.

    3 – WordPress 4.6.1 and bbPress 2.5.10.

    4 – Yes, I can see topics and replies in the Dashboard. I’m able to Edit, Trash or mark them as Spam from the Dashboard. I used to be able to do that with links above each post in the forum, but those links no longer appear.

    Hope that helps you help me. Thanks again!

    Robin W


    hmm. don’t know what to suggest next.

    Can you contact me via my website



    ok so as of this morning as admin on a site I cannot see any topics… a bug it seems reading the hitory on this

Viewing 4 replies - 1 through 4 (of 4 total)
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