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Install.php not included

  • So, I went to the intended URL after uploading the files to my server, and I still received a “Page Not Found” error. My host company says the following:


    I have noticed that the website at the URL is loading with the Page not found. I have noticed that you are using the third party application. The application is not installed properly. The folder ‘bb-admin/install.php’ is missing. It appears to be an issue with the Application package. The package itself does not contain the required file for the proper functioning of the site. Could you please contact the application vendor and verify this from your end? Please contact the vendor or application support.

    If you have any further questions, please update the Support Console.”

    Any help on this would be greatly appreciated

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Viewing 15 replies - 1 through 15 (of 15 total)
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