it could be a theme or plugin issue
Themes
As a test switch to a default theme such as twentytwenty, and see if this fixes.
Plugins
If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users
Health Check & Troubleshooting
Then come back
Thanks for your answer. I changed the theme and deactivated all the plugins one by one, even leaving only bbpress active but still the tabs and settings did not appear. Will there be any other solution? Thanks,
ok, can you explain what you mean by
‘ the forum, discussion and answers tab does not appear on the wordpress desktop.’
On the wordpress desktop, in the sidebar, where the pages, entries, settings tabs are, the forum, topics and replies tabs should show … these 3 do not appear and the forum option does not appear in the wordpress settings tab so i can’t change bbpress settings
ok, just checking.
If you have performed the tests above with just bbpress active and a default theme, then these should appear, I can only suggest that your site is somehow corrupt.
do you get anything showing in
dashboard>tools>forums
or
dashboard>settings>forums?
I used twenty twenty and only bbpress active and nothing appears. Neither in dashboard> tools> forums
or
dashboard> settings> forums
ok, so does anything show on the front end – where the users see forums ?
The front end is all good, there are registered users and it can be accessed, the problem is in the backend
very strange !
ok try this
dashboard>settings>permalinks and just click save, this resets the permalinks.
My guess is this will not fix, but let’s eliminate
I have just had a thought, when you are looking at this, what level bbpress access does the person viewing it have, they should have both administrator and keymaster as seen in dashboard>users
probably could be this… I have access as administrator to WordPress but I dont have key master access… Will check
ok, that will be the issue – you must be keymaster to see the dashboard items
Sorry for not answering earlier … That was, I didn’t have key master access. Thank you very much, I debt you a beer.
