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Forum subscriptions are not displayed in profile


  • simonlepamplemousse
    Participant

    @simonlepamplemousse

    Hi

    In user profile, forum subscriptions are not displayed

    It’s ok in all other tabs : responses, engagments, topics started

    And in this tab Subscriptions, sucjets subscriptions displayed well
    but only not forum…

    An idea ?

    Tanks for your help and sorry for my tourist english 😉

Viewing 23 replies - 1 through 23 (of 23 total)

  • Robin W
    Moderator

    @robin-w

    is this new, or has been happening always on your forum ?


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    Hi @robin-w

    I’m not absolutely sure but I feel like it always has been


    Robin W
    Moderator

    @robin-w

    ok, I can only suggest you look at possible conflicts

    it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentytwenty, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Then come back


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I disabled the theme and plugins. They are all out of the question.

    That’s what it seemed to me, they are all out of the question.

    In addition, here I did the test, the error also exists. The error is therefore linked to the bbpress plugin.


    Robin W
    Moderator

    @robin-w

    in this forum, if you look at the left hand in a forum you will see a tick, and ‘subscribe’ and ‘unsubscribe’ – these are actions, so ‘unsubscribe’ in this forum means that you are ‘subscribed’ and is offering you the option of ‘unsubscribing’

    so if it shows ‘unsubsribe’ and you look at subscriptions, you will see the forum listed


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I went too fast, I was on the topic and not the forum. As much for me.

    As said I tried by disabling the plugins and theme on the site.

    Too bad, it’s not an emergency, the forum is not the most used service …


    Robin W
    Moderator

    @robin-w

    I’m not sure why you are not working – it works both on this forum and on my test site.


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I tried again and by clearing the browser cache, it doesn’t work.

    I try there by reinstalling version 2.6.6

    I have a preproduction if you want to give it a try.


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I reinstalled the plugin without success

    I have used the “Upgrade User Forum Subscriptions” repair tool with no success


    @robin-w
    I have no idea ;-(


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    and the subject subscription still works him.

    It occurred to me because some users indicated that they did not receive an email when they said they had subscribed to a forum.

    The forum subscription seems in fact not to be activated at all, therefore not displayed in profile and therefore without any notification. When I go to a forum, however, there is a trace of the subscription.


    Robin W
    Moderator

    @robin-w

    so in

    dashboard>settings>forums – are subscriptions turned on ?


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    sure, I can continue to subscribe
    I had checked

    I reinstall wordpress 5.6 without success


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I have to re-explain that even reinstalling bbpress, setting the default theme, and disabling any other plugins, the action of subscribing to a forum doesn’t work.

    Very precisely, on the forum in question it is clearly indicated Subscriber. But in bbpress profile, the Subscriptions page does not indicate any forum and there is no notification.

    Suddenly, I dry


    Robin W
    Moderator

    @robin-w

    the way subscriptions work is different between versions 2.5.x and 2.6.x – which version are you on?


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    2.6.6

    but the forum under bbpress dates from December 2016.
    I thought of modifying the version of bbpress
    but I could not find the previous versions for download, including the one under 2.5


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    ok it’s changing!

    by going under bbpress 2.5.14 I find the subscriptions to the forum in the progil, and I can unsubscribe and subscribe and the subscriptions page takes it into account

    on the other hand as soon as I pass to the 2.6 and the following ones it does not work any more, I lose the posting of the subscriptions to the forum (but not to the subjects which still work)


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    So until version 2.6-rc-6 it’s fine

    And it falls to 2.6-rc-7


    Robin W
    Moderator

    @robin-w

    sorry, I maybe misunderstanding

    bbpress 2.6.6 is the official version, downloaded from here

    Download

    I’m not sure why you are using 2.6-rc-6?

    and 2.6-rc-7 is not released yet, so will have bugs


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    @robin-w

    it is the translation that is bad.

    I said I am using bbpress 2.6.6

    but I tried the other versions. Under 2.5.14 it works but from 2.6.0 it no longer works

    Under 2.6-rc-6 and other 2.6-rc-x it works but not under 2.6-rc-7

    I would like to come back to 2.6.6 and that it works

    by the way thanks for helping me 🙂


    Robin W
    Moderator

    @robin-w

    so in 2.6.6 dashboard>tools>forums> can you say whether any are ‘pending’ and can you run ‘upgrade user forum subscriptions’


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    I do this manipulation every time but without result

    Specifically when I do it the first time, the tool does indicate that subscriptions have been upgraded. But the forum subscriptions page remains empty


    Robin W
    Moderator

    @robin-w

    ok, I am not sure how to help further – I suspect that swapping between 2.5.x and 2.6.x may not help, so it may have worked the first time but not afterwards.


    simonlepamplemousse
    Participant

    @simonlepamplemousse

    Hello,

    I am trying to solve this problem again. But without success.

    I have read some interesting topics and maybe @leromt ou @freewpress can help me?

    Thank you

Viewing 23 replies - 1 through 23 (of 23 total)
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