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Forum reply does not trigger email notification


  • mrwassen
    Participant

    @dwl003

    Hi guys,

    I am fairly new to the bbpress world. The issue I am having is that a user subscribed to a forum receives an email notification when a new topic is posted, but NOT when somebody replies to a topic.

    I setup a brand new site with only bbPress and buddypress and replicated the issue there. My versions are:

    Wordpress: 5.0 (also an issue on v. 4.9.8 in the live site)
    Buddypress: 4.1.0
    bbPress: 2.5.14
    Theme: Twenty Nineteen v. 1.0 (bundled)

    I am unable to find any settings other than “Allow users to subscribe to forums and topics” in the Forum Settings which is ticked.

    Any help would be appreciated.

    Thanks

    Dennis

Viewing 3 replies - 1 through 3 (of 3 total)

  • mrwassen
    Participant

    @dwl003

    One quick follow-up:

    I just realized there is an checkbox option for a user to subscribe to replies to an individual topic. I tested this and also in this case no reply email notification was received, so just to summarize the issues:

    1) user1 subscribed to a forum – user2 posts a new topic:
    new topic notification is sent out to user1 (good)

    2) user1 subscribed to a forum and user2 replies to a topic in that forum:
    reply notification not sent out to user1 (maybe good if 3 worked)

    3) user1 subscribed to a topic (checkbox) and reply posted by user2:
    reply notification email not sent out to user1 (not good)

    Thanks

    Dennis


    shayne
    Participant

    @shayne-thiessen

    I have the same issue. It doesn’t send buddy Press notifications either.


    shayne
    Participant

    @shayne-thiessen

    Sorry for the double post. But I found this thread. It might be a temp solution.

    Notification when reply in topic receives reply?

Viewing 3 replies - 1 through 3 (of 3 total)
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