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Error 500 when trying to view answers in the back office


  • valer1e
    Participant

    @valer1e

    Hello,
    The website is up to date (WP 5.9 and 2.6.9 for bbpress)

    I experience a randomly error on a website I manage. When you click on the answers in the backoffice you experience several times the same error, a white page with an error 500 and a fatal error :

    WP_Fatal_Error_Handler->handle
    WP_Fatal_Error_Handler->display_error_template
    WP_Fatal_Error_Handler->display_default_error_template
    wp_die

    and

    WP_Fatal_Error_Handler->handle()
           [PHP Kernel]
    WP_Fatal_Error_Handler->display_error_template(Array, WP_Error)
           ./wp-includes/class-wp-fatal-error-handler.php:57
    WP_Fatal_Error_Handler->display_default_error_template(Array, WP_Error)
           ./wp-includes/class-wp-fatal-error-handler.php:152
    wp_die(WP_Error, <code></code>, Array)
           ./wp-includes/class-wp-fatal-error-handler.php:233

    Could you help please ?

    Thank you.

    Valérie

Viewing 5 replies - 1 through 5 (of 5 total)

  • Robin W
    Moderator

    @robin-w

    hmm.. looks more wp and php related – have you discussed with your host provider?


    valer1e
    Participant

    @valer1e

    Hello,

    Yes I’ve contacted them several times, because I don’t have the error on my computer…
    They said the problem is the website.
    I’m going to install it on an other host, change the theme, and deactivate the plugins.


    Robin W
    Moderator

    @robin-w

    🙂


    valer1e
    Participant

    @valer1e

    Hi there,
    I’ve finally found out what was the problem. This is (I feel like saying “just”) an incompatibility with a plugin : https://fr.wordpress.org/plugins/swap-google-font-display/
    I will inform the plugin’s author.
    Have a good day !


    Robin W
    Moderator

    @robin-w

    great – thanks for posting the answer !

Viewing 5 replies - 1 through 5 (of 5 total)
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