[mindylll]

Sometimes, in our forums, a post shows up twice or even three times. Is there a fix for this?

Version 5.3.2 of WordPress
The most recent version of BBPress

[Robin W]

are you using caching software?

[mindylll]

Yes – SG Optimizer

[Robin W]

would be worth retesting your issues in this and other posts with that switched off

[mindylll]

Hmm…if this was a problem that happened every time, I’d be willing to do that because then we could appropriately test whether the problem persisted with this off. But it’s kinda hard to know if SG optimizer is the culprit. But if you are pretty certain that is the cause, by all means we can try it 🙂 Thanks for the speedy response!

[Robin W]

caching software stores website pages. Certain events cause these pages to refresh.

so if x is posting and it’s not happening, and then y on the same site does an action, it may refresh the cache and then the post by x may get updated.

Loads of possibilities, just trying to help understand what might be causing 🙂

[Robin W]

you could exclude forums from caching in sg optimizer

go to

dashboard>sg optimizer>supercacher settings>Excluding URLs

and set up your site’s forums urls

eg (and you will need to change these is you don’t have the default slugs set up)

add these

http://www.site.com/forums/*
http://www.site.com/forum/*
http://www.site.com/topic/*
http://www.site.com/reply/*

[mindylll]

Thanks, I’ll try this.

[mindylll]

Do I need to place the asterisk at the end of the URL?

[mindylll]

Sorry to clog up your inbox with all these replies. I assumed I DID need the asterisk and added it in. I see some other slugs listed in the forum setting section. Should I place ALL of these in the excluded cache settings or will adding the ones you listed above be sufficient?

[Robin W]

I’d put all of them in.

yes the asterisk means anything starting with so

http://www.site.com/forums/*

would cover

http://www.site.com/forums/forum/fred

I assume you realise that you should replace http://www.site.com with the name of your site !

[mindylll]

Yes, I did replace it with the name of my site 🙂

Thanks! Hoping this does the trick!

[mindylll]

I excluded everything in SG Optimizer, but we received two double posts this morning. What else do you think could be causing this issue? This is a live site with A LOT of website traffic coming through. So, unfortunately, I cannot afford to turn plugins off because it will obviously break things while people are using the website. Any ideas of other things to try?

[Robin W]

ok, it is site specific.

so you will need to look at disabling plugins and changing themes to establish where the issue is – I can’t help with how you do that in a live environment.

You should look at getting a test site