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Clicking “Subscribe” gives error “undefined”


  • amandak8
    Participant

    @amandak8

    Hi,

    When trying to subscribe to a topic, a popup appears that says “undefined”. Not sure exactly when this started happening. Not seeing any errors in the console.

    WP: Version 5.5.3
    bbPress: Version 2.6.6
    Site: https://byca.yoga/exhale-2020-calendars/ (you need to be a member, so not sure how helpful that is)

    error message

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)

  • Robin W
    Moderator

    @robin-w

    it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Then come back


    amandak8
    Participant

    @amandak8

    I was able to use the Health Check plugin and it was indeed a plugin conflict. Thanks so much!


    Robin W
    Moderator

    @robin-w

    great – glad you are fixed

Viewing 3 replies - 1 through 3 (of 3 total)
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