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Can’t upload avatar image under 451px


  • dragoeco
    Participant

    @dragoeco

    Hi, I have this error message

    “There was a problem cropping your profile photo.”

    when I try to upload an avatar image with a width of 450px and above. Starting to 451px it works (even with an height of 150px). I get a warning message only if I try to upload an image under 150x150px :

    “You have selected an image that is smaller than recommended. For best results, upload a picture larger than 150 x 150 pixels.”

    So, I suppose this problem doesn’t come from a setting option somewhere.

    The problem is the same when I switch to the default theme Twenty Fifteen and I have no other plugin activated (except HideMySite). Cover image works without problem.

    Config:
    Wordpress (new install) v4.9
    Buddypress 2.9.2
    php 5.6
    GD enabled

    Thanks.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Robin W
    Moderator

    @robin-w

    since you are uploading avatars, and this is not a bbpress function (bbpress uses gravatar) – I think this is further plugin issue – probably GD.


    dragoeco
    Participant

    @dragoeco

    Oops… I can’t believe I posted this in the wrong forum. I thought this was Buddypress forum (bbpress and buddypress was both open in my browser :p ) Is there a way to delete this posts? I will post in buddypress forum. And, by the way, cropping works in WP -> Media and also with Ultimate-member plugin si I guess is something with Buddypress… I’ll check this. Thanks for your answer Robin (The plugin you made for me is still working great (bbpress search by category ID :))


    Robin W
    Moderator

    @robin-w

    great – no problem. Don’t worry about needing to delete this.


    dragoeco
    Participant

    @dragoeco

    You wasn’t far and your clue helped me to find the solution. Thanks again 😉
    https://buddypress.org/support/topic/cant-upload-avatar-image-under-451px/


    Robin W
    Moderator

    @robin-w

    no problem !

Viewing 5 replies - 1 through 5 (of 5 total)
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