Skip to:
Content
Pages
Categories
Search
Top
Bottom

Cannot Create a Forum Moderator


  • msagman
    Participant

    @msagman

    Using WP 3.8.1, bbPress 2.5.3 on my website http://www.dogfoodadvisor.com

    As the owner-admin for my website, I’ve been the Keymaster for my bbPress forum for almost 2 years and have experienced no issues. However, I would like to make one of my trusted users a moderator so she can help me better handle the traffic.

    When I log into her user account and select “Moderator” for her new role, the software apparently accepts her new role. However, when she logs in, the software appears to reset her role back to “No Role for These Forums”. I even tried making her an admin first, then changed her forum role to “Moderator”. And again, the same thing happens. She reverts back to WordPress role of “Subscriber” and reverts back to “No Forum Role”.

    I really need the help of another moderator or two and would really appreciate your help fixing this issue. Any ideas?

    Thanks so much for your help.

    Mike Sagman, Editor
    The Dog Food Advisor

Viewing 6 replies - 1 through 6 (of 6 total)

  • Stephen Edgar
    Keymaster

    @netweb

    You should be changing the users ‘forum role’ when YOU the admin are logged in as the ‘keymaster’

    Go to the users panel, select the user by checking the checkbox to the left of their username, select ‘Moderator’ from the drop down then click ‘change’.


    Stephen Edgar
    Keymaster

    @netweb

    You also do this from the ‘edit user’ profile, at the bottom of that page is the following:


    msagman
    Participant

    @msagman

    Thanks so much for your help, Stephen. I did what you said. And the same thing happens. Within a few minutes, the Moderator status disappears and the person has “No role”. What could be causing this?


    msagman
    Participant

    @msagman

    Hello Again, Stephen…

    I noticed one more clue. Once I set the person as a moderator, it appears to be OK until that person logs in. Once she does, she goes back to “member” status.

    Also, I use a premium membership plugin (which, of course, manages users) called MemberMouse. Could that have anything to do with this?

    Thanks again for your quick help.

    Mike Sagman, Editor
    The Dog Food Advisor


    Stephen Edgar
    Keymaster

    @netweb

    Also, I use a premium membership plugin (which, of course, manages users) called MemberMouse. Could that have anything to do with this?

    Yes

    I’m not familiar with MemberMouse but it looks like you need this:
    http://support.membermouse.com/customer/portal/articles/1231041-bbpress-extension


    msagman
    Participant

    @msagman

    Hi Stephen,

    Just wanted to than you for your kind help tonight. Your mention regarding the settings within my MemberMouse membership plugin appeared to fix the problem

    Thanks again for your help. Have a great week.

    Mike Sagman, Editor
    The Dog Food Advisor

Viewing 6 replies - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Skip to toolbar