[@robin-w Moderator 9 months, 4 weeks ago]

ok, your choice 🙂

[@robin-w Moderator 9 months, 4 weeks ago]

add this additional plugin

bbp style pack

once activated go to

dashboard>settings>bbp style pack>Subscription emails

Tick item 4 to enable, and change the topic/reply emails as required.

[@robin-w Moderator 10 months ago]

it should show – try deactivating and reactivating the plugin

[@robin-w Moderator 10 months ago]

you are using twenty twenty four – yes ?

[@robin-w Moderator 10 months ago]

oh, and sorry I should have said thanks for posting what you found – so many don’t 🙂

[@robin-w Moderator 10 months ago]

that seems to be an issue with ultimate member permissions, bbpress does not have that granularity in it. suggest you raise with ultimate member

[@robin-w Moderator 10 months ago]

as for your last question, if he can post against other topics, I’d tend to move the topic and replies to a new one, rather than all one users stuff, this would be simpler.

so

my first attempt would be to create a new topic (any admin user) and copy the topic postcontent across.

Then in dashboard>topics>edit topic change the author to the original one, and change the post date to the original one.

You will then have 2 topics with the same title.

Then get the user to check he can post against this new topic
– if not then come back
– if so, you can then create new replies, and copy across any existing replies, again using dashboard>replies to edit author and date. Once done, I would trash the original topic, but not permanently delete it. The topic and the old replies will remain against it but not be seen.

See how that all goes…

[@robin-w Moderator 10 months ago]

ok, so I’d do the following as next steps

1. go into dashboard>replies and check that he has not got a reply stuck in say a pending state
2. go into the user, edit and just click save
3. go into dashboard>settings>permalinks and just click save, that just resets them
4. go into dashboard>forums>repair forums and do then all but one at a time

I suspect that none of that will help, but it does eliminate from the problem

[@robin-w Moderator 10 months ago]

yes

[@robin-w Moderator 10 months ago]

unfortunately that is another post where someone says ‘fixed it’ but does not share the fix.

if you are not using buddypress, where the user says the problem was, then this would not apply to you

If you are using buddypress, then it would be worth posting in the buddypress support forum

But in any case that was 10 years ago, and against a very old version of both bbpress and buddypress, it is unlikely that the problem is the same.

[@robin-w Moderator 10 months ago]

Private groups

and enable topic permissions

[@robin-w Moderator 10 months ago]

This is one of the new FSE themes, so you need a fix to work with bbpress.
install

bbp style pack

once activated, navigate to

dashboard>settings>bbp style pack, and you should see the first tab called ‘Theme Support’ – if you don’t see this, come back.

In that tab, select

Enable Theme Support

and save

The forums should then display

[@robin-w Moderator 10 months ago]

as the css is targeting that actual form, then wherever that form would display it should hide it

[@robin-w Moderator 10 months ago]

Like you, unless you can log in as them, it is hard to do analysis on this.

I have removed the personal details from your post above 🙂

[@robin-w Moderator 10 months ago]

Thanks for that good info.

I have seen this once in a blue moon, but never got to the bottom of it.

[@robin-w Moderator 10 months ago]

great – glad you are fixed 🙂

[@robin-w Moderator 10 months ago]

so do you have any first hand evidence, eg you have logged in as them and seen it? or is it just what they say?

I’m not suggesting it is not happening, or that they are lying, just trying to understand the issue.

and for them is it one topic – ie ‘I cannot reply on this topic, but I can on that topic’ or ‘I cannot reply to any topics’ or never for that user, or just ‘I tried it yesterday and it didn’t work but does today’?

[@robin-w Moderator 10 months ago]

use this css

.bbp-login-form {
	display: none !important;
}

[@robin-w Moderator 10 months ago]

ok, so I see a login at the very top left of the homepage, and one in the footer.

so what is the bbpress login you wish to remove

[@robin-w Moderator 10 months, 1 week ago]

locked the forum down to be under Membership Requests only.

is this a plugin/ a theme or what?

bbpress just uses WordPress registration, so anything that does this for WordPress will work.

you could hook to this to send

user_register

but without knowing how they are registering, difficult to help further.

Come back with further details

[@robin-w Moderator 10 months, 1 week ago]

it needs fixing 🙂

[@robin-w Moderator 10 months, 1 week ago]

fie with the php you have, just wanted to check that it was a ‘current’ version.

I’ll look at this later today.

[@robin-w Moderator 10 months, 1 week ago]

You keep repeating the issue – I fully understand the issue.

1. I am not paid to do any of this – I try and spend around hour a day helping others as people have helped me over the years, but I have a full time job.

2. I have bbpress and 6 other plugins that I try to help.

3. I receive 30-40 emails a day on many things, and I do not keep old emails.

4. If I had access to your site a. I would have deleted any details b. It is not up to me to get you site working, if I ask you for details I do not expect to have to look them up myself.

so if you are running both my plugin and adding snippets you are very unlikely to get to any solution. Consider my plugin to be blue paint, and you snippet to be red paint. If you run both, the room you want to paint might end up red because that is the only color that got painted, or red because it was pained blue first and then painted red. Only by having one bit of code running do you get a true test.

so to fix your site.

1. do not have any other attempts at solutions
2. use the auto login in my style pack
3. tell me if it works in staging – ie it goes to login and then to the topic
4. tell me if it works in live – – ie it goes to login and then to the topic
5. tell me the settings you have in

dashboard>settings>bbp style pack>plugin information>subscription emails

copy/paste here or send to me by email

for both live and staging

If you do not understand what this means, the use google to translate or find someone who can understand this.

[@robin-w Moderator 10 months, 1 week ago]

ok you doing the equivalent of sending me an image of your car engine and expecting me to tell you what the noise it is making is caused by. 🙂 🙂

I would suspect it is theme related, and menus and scroll are theme related.

Themes

As a test switch to a default theme such as twentytwenty, and see if this fixes.

Plugins

If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

Health Check & Troubleshooting

Then come back

[@robin-w Moderator 10 months, 1 week ago]

what version of php are you using ? just need to know so I can double check