[@orangeturtle1000 Participant 4 years, 5 months ago]

Hi Robin. Did you manage to have a look at this please?

[@orangeturtle1000 Participant 4 years, 6 months ago]

Hi Robin. The administrator of the site is deleting the replies. Regardless whether it is via the frontend or the backend, the same happens – the post gets deleted and the “Last Post” column fails to revert back to the previous post.

The only way to fix this is to go to edit the forum manually and reupdate it.

[@orangeturtle1000 Participant 4 years, 6 months ago]

The administrator of the site is deleting the replies. Regardless whether it is via the frontend or the backend, the same happens – the post gets deleted and the “Last Post” column fails to revert back to the previous post.

The only way to fix this is to go to edit the forum manually and reupdate it.

[@orangeturtle1000 Participant 4 years, 6 months ago]

Hi Robin, still having issues but have made some progress on being able to replicate the issue.

The issue is related to deleting posts and more specifically deleting the latest post that has been submitted to a particular forum topic.

It seems that the plugin is failing to refresh the Last Post entry after the last post gets deleted. It is failing to revert back to the previous post.

[@orangeturtle1000 Participant 4 years, 6 months ago]

Thanks for your response once again Robin. The user was a moderator.

I’ve now increased the throttle settings as you’ve recommended. We’ll monitor this for now, hopefully it helps. Thank you.

[@orangeturtle1000 Participant 4 years, 6 months ago]

Hi again, this issue has returned despite applying the bug fix. We think this might be happening when a forum user double clicks submit in error and then deletes the duplicate post if that helps. Any ideas to the cause and what we might be able to do to fix it?

[@orangeturtle1000 Participant 4 years, 7 months ago]

Thanks for the response. I’ve activated the bug fix for now. We’ll monitor the outcome and give you an update.

[@orangeturtle1000 Participant 4 years, 7 months ago]

When and why this happens we are unsure, it seems to be a randomly occurring thing from what I can tell.

I’d also like to clarify this is related to the bbp forum freshness not updating. Although there are many posts and replies, new ones too, it is displaying ‘no topics’.

Additionally,
1. No caching plugins are active
2. We do not use categories or sub forums
3. We have installed the following bbpress related plugins
-bbp Refresh last active time
-bbp style pack
-bbPress – Custom Remove ‘Protected:’ and ‘Private:’ title prefixes
4. Running the freshness repair tool does temporarily solve the problem as does updating the forum

I’ve read some forum topics where users have had similar problems with the freshness not updating correctly, was there a solution to this, is this related, and are there any ideas what might be causing this problem?

thanks for your help. Let us know if there is anything else that we can provide to assist, would love to get this finally resolved.

[@orangeturtle1000 Participant 4 years, 7 months ago]

No, we don’t have any sub forums.

[@orangeturtle1000 Participant 4 years, 10 months ago]

Thanks. Oddly it took about 24 hours to start working, but may have been related to when a new post / topic was created or replied to.

[@orangeturtle1000 Participant 4 years, 11 months ago]

Hi Robin,

Thanks for the feedback, however the plugin you have suggested has not been updated in 5 years. I would refrain from using it as old plugins could hide security vulnerabilities and from what I can see it is also not tested to work with the latest WP updates.

Do you have any other suggestions?

Thanks