Forum Replies Created
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issue still exists.. I disabled all plugins and as soon as I enabled bbpress it screwed up my mailchimp RSS campaign…
I can’t be the only one out there with this configuration surely..
Looking around at other forum software now.. tired of trying to find a solution..
Hi @robin-w – please can you explain how to run that test?
Reply from MailChimp Support – I would agree this is a bbPress issue to address..
“Thanks for contacting us here in Support. I can certainly understand the concern there, and I’m happy to help out in any way I can.
In your forum post you mentioned that there is no issue when bbPress is not enabled. Based on that information, the issue seems to be related to a plugin conflict rather than an issue with pulling the RSS feed on our end. I recommend contacting bbPress’ support folks to see if they’re able to shed some light on how enabling the plugin will impact the feed. If not, I recommend trying out another plugin that would allow you to add a forum to your site. It’s possible that another plugin would not have this issue. ”
I replied asking them if they were sure they were not going to help and they came back to me and said:
“First, I’d like to clarify how MailChimp interacts with RSS feeds. When using an RSS campaign, MailChimp will pull the RSS feed shortly before the campaign’s scheduled sending time. The RSS merge tags pull content from the XML code for the RSS feed. The app cannot alter the appearance of the content in the feed. It will only display what appears in the code. If you’re not able to disable the plugin, it may be a good idea to consider another feed host to generate a URL that can be used in MailChimp.
While we’re happy to troubleshoot however we can, we’re limited in our support of third party systems. The bbPress plugin is not developed WordPress, but by bbPress Community. They’ll be the best resource on how to troubleshoot any plugin conflicts between bbPress and the site.
Please don’t hesitate to write back in if there is anything else I can help with, and I’ll be sure to keep an eye out for any replies.”
The ball is in your court bbPress – can anyone help me please?
@robin-w I’m not blaming anyone, however responsibility needs to be taken by parties involved in order to attain a solution.
Hopefully someone at Mailchimp will take ownership…
@vinod Thanks for your reply I have logged this with MailChimp also.
When I disable the bbpress plugin mailchimp works fine. Is this not a bbpress issue to fix?
