msagman (@msagman)

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Viewing 3 replies - 1 through 3 (of 3 total)
  • In reply to: Cannot Create a Forum Moderator

    @msagman

    Participant

    11 years, 1 month ago

    Hi Stephen,

    Just wanted to than you for your kind help tonight. Your mention regarding the settings within my MemberMouse membership plugin appeared to fix the problem

    Thanks again for your help. Have a great week.

    Mike Sagman, Editor
    The Dog Food Advisor

    In reply to: Cannot Create a Forum Moderator

    @msagman

    Participant

    11 years, 1 month ago

    Hello Again, Stephen…

    I noticed one more clue. Once I set the person as a moderator, it appears to be OK until that person logs in. Once she does, she goes back to “member” status.

    Also, I use a premium membership plugin (which, of course, manages users) called MemberMouse. Could that have anything to do with this?

    Thanks again for your quick help.

    Mike Sagman, Editor
    The Dog Food Advisor

    In reply to: Cannot Create a Forum Moderator

    @msagman

    Participant

    11 years, 1 month ago

    Thanks so much for your help, Stephen. I did what you said. And the same thing happens. Within a few minutes, the Moderator status disappears and the person has “No role”. What could be causing this?

Viewing 3 replies - 1 through 3 (of 3 total)