Update – I didn’t solve the original issue but got around it using the simple membership plugin that worked very well.
Thanks for trying, Robin. Was it the usual system email or a nicer one with a logo?
Yes, it’s a BNFWP shortcode on our register page.
Hi Robin, new user and reset password notifications.
UPDATE – I got a reply from BNFWP.. “This is most likely caused by the bbPress plugin as it’s not possible to add 100% compatibility with BNFWP – it’s proven tricky to make it work in the past. You may wish to reach out to bbPress to see if there’s a hook you can use to disable their notification (without disabling the entire function within WordPress) so that BNFW can handle this notification for you.” I will post the question separately but thought it might be useful for anyone here with the same issue.
Useful thread, thank you. I followed the advice and activated a plugin (I used Better Notifications for WP). All’s good except that anyone registering now gets my nice new email but also gets a system email titled “[My-Site] Your username and password info”. Any idea how to stop the latter?