KevinBCarney (@kevinbcarney)

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Viewing 10 replies - 1 through 10 (of 10 total)
  • In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    I thought you would like to know my hosting provider persevered and created a procedure to resolve this issue. It was….

    === From the support engineer ===
    1. Deactivate the bbPress plugin.
    2. Find the database version in the wp_options table and reset that back to “1”. I could have picked an actual WordPress database version (and probably something as simple as the most recent), but I knew this worked from the testing on the development site.
    3. Once the database version was manually set back to 1, I had to navigate to: https://zippe.biz/wp-admin/upgrade.php. This forced WordPress to run all of the database upgrades required to get from version 1 to the latest version of the database (27916).
    4. Once the upgrades had completed I needed to reset the account password for our account. I noticed this was required on both the staging site and the live site, so my hunch is it may have reset some keys. You’ll likely need to do this for all of your accounts as well.
    5. After the password had been reset I was able to login and the dashboard loaded normally.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    Stephen… That’s for the reference, but unfortunately I tried what they suggested with no change in symptoms. I’m now waiting for OptimziePress support to access my system and let me know what they find.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    I switched my theme to twenty fourteen. I then deactivated bbPress. I still saw the Error 500 when trying to access zippe.biz/wp-admin.

    I reactivated bbPress and switched back to the OptimziePress theme.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    OK. Here is what I’ve found.

    Independent of other plugins, I do not see the Error 500 when both bbPress and OptimizeMember are activated.

    If only one of them is activated I see the error.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    This is weird. When the only active plugin is bbPress, I see the Error 500. When I active bbPress and the other 19 plugins, I do not see the Error 500. I will experiment some more and get back to you.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    When I deactivate all my plugins I still experience the Error 500 when I access zippe.biz/wp-admin.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    Stephen… Excellent question.

    When I access zippe.biz/wp-admin, I see the 404 error.

    When I access zippe.biz/wp-admin/edit.php I do not.

    So to get into the dashboard, I access zippe.biz/wp-admin/edit.php.

    I’ll deactive all my plugins and see what happens. I’ll let you know.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    Sorry. I forgot to include that.

    Quite a few.

    Active:
    Akismet
    AtContent
    Captcha
    CommentLuv Premium
    Contact Form 7
    Duplicate Post
    Flamingo
    Google Plus Authorship
    Google XML Sitemaps v3 for qTranslate
    Greg’s High Performance SEO
    MaxButtons
    Mingle Forum
    nrelate Related Content
    Open external links in a new window
    OptimizeMember
    Smart Google Analytics Code
    Wordfence Security
    WordPress HTTPS
    WP-Optimize

    Inactive:
    404 Redirected: Conflicts with MingleForum, not yet deleted
    bbPress
    Debug Bar: Installed by my hosting provider
    Developer: Installed by my hosting provider
    Hello Dolly
    Long Depreciated Notices: Installed by my hosting provider
    P3 (Plugin Performance Profiler)
    Post Duplicator
    Social Sharing Toolkit
    Use Google Libraries: Installed by my hosting provider
    WordPress SEO

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    Stephen… Thank you for your reply.

    Here is my current issue.

    When the bbPress plugin is activated, I can access my website via zippe.biz/wp-admin.

    When the bbPress plugin is deactivated, I can not. Instead what I see is a page that displays:

    Error 500
    The server encountered a syntax error, and could not complete your request.
    Website owner? check your code, and your debug log, you may find a ‘parse’ error in there.
    Visitor? Try and reload it in a few minutes.

    I disabled then deleted bbPress and still saw the error reported above. I then re-installed and re-enabled bbPress and the error went away. I then disabled bbPress and the error returned.

    I have no idea what to do next. My hosting provider is working on this as well as we’re not sure where to focus our attention.

    Any help you can provide will be greatly appreciated.

    In reply to: Uninstalling BBPress

    KevinBCarney
    Participant

    @kevinbcarney

    I’m having the same issue and when I followed these instructions:
    tools>forums>reset forums

    The deletion of one set of tables failed.
    I would attach a screen shot if I could.
    Deleting Posts… Success!
    Deleting Post Meta… Success!
    Deleting Topic Tags… Success!
    Deleting Conversion Table… Failed
    Deleting Settings… Success!
    Deleting Roles and Capabilities… Success!

    Not sure what to do next.

Viewing 10 replies - 1 through 10 (of 10 total)