I have to apologize. It turns out that this ONLY happens in the latest version of the OneCommunity theme (theme forest). If anyone else is using 1.51 version they should be warned that this is limited to that theme. I apologize for not checking it in 2014, 2015, and other themes.
THANK YOU everyone for the help! 🙂
I am on the theme designer’s butt about this right now, as the support for that theme is not very good at all.
oops! I forgot to check the box that says “notify me of follow ups,” so I am writing this so I can.