Hi there, I had this issue also and it’s still an issue as new members join. I’d love to know a permanent solution. however, I did stumble on a temporary solution which is basically to click on “edit user profile” and then simply click “save” (you don’t need to make any changes), the issue fixes itself simply by re-saving the profile and the member will be able to reply. Again though, this worked for me but it’s a temporary fix because when new members join I’ll have to click “save” for every single member. If you have lots of members this could take hours of manual work. Following this thread, hoping someone knows how to fix this.
Thanks.