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Registration, No password


  • Stephen
    Participant

    @stephenb465

    Hi there All,
    I have enabled new registrations, by creating a registration page. and use the shortcode [bbp-register].

    however, when I test this in incognito, I do received the email to complete my registration but it only contains

    Username: john###
    Email: john###@gmail.com

    is there ment to be a password, or a link to create a password?

    WordPress 5.5.1
    bbPress 2.6.5

Viewing 5 replies - 1 through 5 (of 5 total)

  • Robin W
    Moderator

    @robin-w

    should be a link.


    Stephen
    Participant

    @stephenb465

    Agree

    But there is nothing

    should I be using another plugin along with bbPress?


    Robin W
    Moderator

    @robin-w

    just tested and I got two emails

    one as you described, and the second with a password link.


    Stephen
    Participant

    @stephenb465

    Thanks Robin for the feed back
    checked my spam folder and nothing there, I spent a couple of hours yesterday trying to get it working, still no luck.

    I’m not really sure its a bbPress problem, but either way, I’m at a loss.
    I even updated wordpress,

    I’m only using bbPress as a plugin, should there be another plugin I need to use, from my research the answer is no.

    I’m using Divi Plugin, and an another theme


    Robin W
    Moderator

    @robin-w

    ok, yes bbpress just uses wordpress registration

    it could be an email issue – email is notoriously difficult to get consistent – many email companies see wordpress emails as spam.

    so I’d try the following which is my standard email advice:

    1. You should be aware that many spam filters strip messages that do not come from the correct address. So if your site is mysite.com and your email address
    in wordpress settings>general is fred@gmail.com then it is likely that messages will be dumped in transit.
    You need to set up email to come from your site eg fred@mysite.com, your hosting provider can help if needed.
    2. Just bbpress?
    Then you need to see if this is wordpress wide or just bbpress.
    Try https://wordpress.org/plugins/check-email/

    it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    Health Check & Troubleshooting

    Next try switching to smtp email – this page from the host Siteground explains it

    https://www.siteground.co.uk/tutorials/wordpress/use-smtp/

    and of course

    By default, you do NOT receive emails for your own topics/replies, only if somebody else replies on your subscribed topics

    so testing would need two email accounts to prove !

Viewing 5 replies - 1 through 5 (of 5 total)
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