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Why no notification new user to admin?


  • gezonderelatiemeteten
    Participant

    @gezonderelatiemeteten

    Hi everyone,

    I use WordPress 5.03 with BBpress version 2.5.14.
    My website is http://club.geef-model.nl

    The issue that I experience with my forum is that I don’t receive a notification when I new user is registered.

    Most likely it is just one box I have to enable 😉
    but I cannot find it.

    I hope there is somebody who has the solution for me.

    Thank you in advance for your help and response.

    With kind regards,
    Klaziena Waerts, the Netherlands

    My site is in Dutch and when I must translate it, or change it (for a short while) to English is that no problem at all 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

  • Robin W
    Moderator

    @robin-w

    bbpress just uses wordpress registration, so the issue is with that.

    Firstly check that you have membership ticked in dashboard>settings>general so that anyone can register.

    If you are not receiving emails, then what is set in
    dashboard>settings>general>email address
    and does it match your site?
    1. You should be aware that many spam filters strip messages that do not come from the correct address. So if your site is mysite.com and your email address in wordpress settings>general is fred@gmail.comthen it is likely that messages will be dumped in transit. You need to set up email to come from your site eg fred@mysite.com, your hosting provider can help if needed.
    2. Just bbpress?
    Then you need to see if this is wordpress wide or just bbpress.
    Try https://wordpress.org/plugins/check-email/


    gezonderelatiemeteten
    Participant

    @gezonderelatiemeteten

    Hi,

    Thank you for your reaction! <3

    For the forum site club.geef-model.nl I have set the mailaddress in settings>general in info@geef-model.nl. I have created, using incognito screen, a new user and confirmed it but I still don’t receive a notification mail of it.

    I also installed the plugin check email and tested it. I received the following mail:
    This test email proves that your WordPress installation at http://club.geef-model.nl can send emails.\n\nSent: Wed, 16 Jan 2019 15:32:08 +0000

    What could I do now to solve my problem?

    With kind regards,
    Klaziena Waerts

Viewing 2 replies - 1 through 2 (of 2 total)
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