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Problem with Shortcodes


  • cloe22
    Participant

    @cloe22

    6 years, 6 months ago

    Hi there,

    I have been using wordpress for the last year. In October I took over the completion of a site for a company I am working for. I set up a forum on the website using bbpress. All has worked fine until recently. Yesterday my boss pointed out an error on the forums page. See error here

    I began trying to fix it by remaking the page, using different shortcodes and changing/refreshing settings. All my other shortcodes that I’m using on my website are working fine, and when I use a shortcode for a different plugin in the same place on this page, it works fine. The shortcode I have been using is [bbp-forum-index]. I don’t know what caused it to stop working, as I have not installed any new plugins since before it has stopped working.

    WordPress 4.9.6 running Sydney theme.

Viewing 5 replies - 1 through 5 (of 5 total)

  • Robin W
    Moderator

    @robin-w

    6 years, 5 months ago

    try

    dashboard>settings>permalinks and just click save

    This will reset the permalink

    If that doesn’t work, come back


    cloe22
    Participant

    @cloe22

    6 years, 5 months ago

    Thank you for the suggestion. I just tried that and it loads the page but the forum/whole page doesn’t show up correctly. See fault here


    Robin W
    Moderator

    @robin-w

    6 years, 5 months ago

    do you have caching software on the site – if so try a re-fresh


    cloe22
    Participant

    @cloe22

    6 years, 5 months ago

    I don’t think I have any caching plugins. Any other suggestions?


    Robin W
    Moderator

    @robin-w

    6 years, 5 months ago

    ok

    It could be a theme or plugin issue

    Plugins

    Deactivate all but bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    Themes

    If plugins don’t pinpoint the problem, as a test switch to a default theme such as twentyfifteen, and see if this fixes.

    Then come back

Viewing 5 replies - 1 through 5 (of 5 total)
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