Is this a public website ? If so, could you post the link where it works and where it’s not working ?
Thanks, Pascal.
Sorry for the last post I have troubleshooting with this account.
Please use this :
[removed]
For where it’s work, it’s here : http://testsite.fieci-cfecgc.org/sujet/test/
@natinho68
Am I missing something or is this fixed?? I clicked the users author link and I can see their ultimate member profile fine.
No, it’s me who missed something, I give you only the link who works, the clone site …
Here is the real site : http://www.fieci-cfecgc.org/forums/topic/test/
I recreated a clone, exactly the same that the principal website.
All is the same, I remind that the website are configured on wordpress multisite.
Login : bbpresshelp
password : Helpme15
Work (click on author and get the author profil) : http://testsite.fieci-cfecgc.org/forums/topic/test/
Doesn’t work (click on author and redirect to homepage) : http://www.fieci-cfecgc.org/forums/topic/test/
I’m very lost
@natinho68
Ok I see now. When you click the author link on your production site, you can see it is trying to lead to the bbPress forum profile then it just redirects to the homepage for some reason. What we need to do is try to find what is causing the redirect.
Can you do some troubleshooting to first see if you deactivate ultimate member and the bbPress addon, that the author links go to the regular bbPress forum profiles fine.
Can you also try in a default WordPress theme too to see if the same issue is present.
Troubleshooting
I’ve already doing this, disable all the plugins except bbPress, and it still have the redirection on the homepage.
I tried to deactivate cache plugin, clear CDN etc…
I have activate the theme Twenty Firteen, and still have the redirection…
What can I do ?
I tried to delete bbPress and reinstall it, with no change.
I can try to delete it and clear the database ?
Ideas ?
Hi,
I have fixed the redirection problem by … a redirection 302 in htaccess.
I write this on my file :
Redirect /forums/users http://www.fieci-cfecgc.org/profil
What do you think about that ?
It’s not solving the root cause, but I’m happy if it worked !
Pascal.
@natinho68
Sorry for the late reply.
Yes that redirect seems to work fine.
