it could be a theme or plugin issue
Themes
As a test switch to a default theme such as twentytwenty, and see if this fixes.
Plugins
If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.
If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users
Health Check & Troubleshooting
Then come back
Hi Robin,
Thank you for comment.
I did exactly what you said.
Now the theme is twentytwenty.
Disabling all plugins other than bbpress doesn’t bring the default site user roles.
Disabling bbpress, the default site user roles are back.
To me, it seems that bbpress removed or hided the default roles.
Is it related to configuration somewhere?
Really appreciate more help!
Best regards,
Susan
hmmmm….
so with a twentytewenty theme and just bbpress you cannot see those roles – yes ?