[shaynald]

Hello,

On my latest site, the ‘Subscribe’ or ‘Unsubscribe’ button does not show on the Forum page while the Elementor Pro plugin is active.

This is true when my theme (a child theme of Total) is active. It is also true when the “Twenty Twenty” theme is active.

I have ruled out conflict with other plugins.

I am running the current versions of core, theme, and all plugins. The relevant pieces are:
WP Core: 6.6.2
Total, Parent Theme: 5.19
BBPress:2.6.11
Elementor:3.25.3
Elementor Pro: 3.25.2

Unfortunately I cannot share a link to the forum as it is behind a gateway.

Thank you in advance for any assistance.

[Robin W]

ok, since you are using a paid version, I cannot help as I do not have access to this.

[shaynald]

Hi Robin, thank you for replying quickly. Is there a shortcode (or even a php snippet) for adding a forum’s subscribe button to a template?

[shaynald]

I have made one forum publicly available on our staging site in order to increase the odds of troubleshooting help!

Water Cooler

Thank you

[Robin W]

ok, subscribe can only be seen by users who are logged in, so I would need a user account to see

[shaynald]

ok, I can create a user for you! what email address should I use?

[Robin W]

rarbin@btinternet.com

I will take a quick look, but cannot promise to find anything !!

[shaynald]

I understand there are no guarantees, and appreciate your efforts and any advice!
You now have a ‘subscriber’ level user and a are subscribed tot he forum ‘water cooler’ https://aeix2023.wpengine.com/discussion/forum/water-cooler/

[Robin W]

apologies for the delay, so I can see subscribe for topic level but not at forum level.

So this shows ok of you deactivate elementor pro – yes?