Hello,

On my latest site, the ‘Subscribe’ or ‘Unsubscribe’ button does not show on the Forum page while the Elementor Pro plugin is active.

This is true when my theme (a child theme of Total) is active. It is also true when the “Twenty Twenty” theme is active.

I have ruled out conflict with other plugins.

I am running the current versions of core, theme, and all plugins. The relevant pieces are:
WP Core: 6.6.2
Total, Parent Theme: 5.19
BBPress:2.6.11
Elementor:3.25.3
Elementor Pro: 3.25.2

Unfortunately I cannot share a link to the forum as it is behind a gateway.

Thank you in advance for any assistance.

[@robin-w Moderator 1 month, 2 weeks ago]

ok, since you are using a paid version, I cannot help as I do not have access to this.

[@shaynald Participant 1 month, 2 weeks ago]

Hi Robin, thank you for replying quickly. Is there a shortcode (or even a php snippet) for adding a forum’s subscribe button to a template?

[@shaynald Participant 1 month, 2 weeks ago]

I have made one forum publicly available on our staging site in order to increase the odds of troubleshooting help!

Water Cooler

Thank you

[@robin-w Moderator 1 month, 2 weeks ago]

ok, subscribe can only be seen by users who are logged in, so I would need a user account to see

[@shaynald Participant 1 month, 2 weeks ago]

ok, I can create a user for you! what email address should I use?

[@robin-w Moderator 1 month, 2 weeks ago]

rarbin@btinternet.com

I will take a quick look, but cannot promise to find anything !!

[@shaynald Participant 1 month, 2 weeks ago]

I understand there are no guarantees, and appreciate your efforts and any advice!
You now have a ‘subscriber’ level user and a are subscribed tot he forum ‘water cooler’ https://aeix2023.wpengine.com/discussion/forum/water-cooler/

[@robin-w Moderator 1 month, 1 week ago]

apologies for the delay, so I can see subscribe for topic level but not at forum level.

So this shows ok of you deactivate elementor pro – yes?