Skip to:
Content
Pages
Categories
Search
Top
Bottom

Unable to update forum topic from Admin screens

  • @hollandnumerics

    Participant

    WP: 6.8.1 (latest).
    bbPress: 2.6.13 (latest).
    bbPress Move Topics 1.1.6 (latest).
    bbp style pack: 6.3.9 (latest).
    themes: Twenty Fifteen and Twenty Twenty-five.
    site: https://hollandnumerics.org.uk

    Forum topic contains <TABLE>, <TBODY>, <TR> and <TD> HTML tags.

    1. Able to edit title, body, tags in Forum Topic.
    2. Clicking [Update] starts update.
    3. Edit viewer disappears and Post list appears.
    4. Forum Topic is unchanged.
    5. No error messages.

    Have also tried moving Topic to Page, but this fails to change type.
    Creating new Forum Topic with copy of body text also does not complete.

Viewing 25 replies - 1 through 25 (of 44 total)
  • @robin-w

    Moderator

    Quick question, can you update it from the front end?

    @hollandnumerics

    Participant

    Hi @robin-w,

    It doesn’t make any difference. The update doesn’t complete.

    @robin-w

    Moderator

    ok, so in the backend if I create a topic with a title of ‘test’ and this content

    <table>
    <tbody>
    <tr>
    <td>
    hello
    </td>
    </tr>
    </tbody>
    </table>

    Then it publishes all fine.

    Does that work for you, and if so, can you give me exact steps to recreate problem.

    Also able to edit that topic so changed hello to goodbye and it updated fine

    @hollandnumerics

    Participant

    Hi @robin-w,

    This topic saved, but viewing it showed the following page:

    About Holland Numerics: Blog and Forums. › Forums › test 1

    | Subscribe Favourite
    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

    topic: test 1

    @robin-w

    Moderator

    ok, so you should have got an email saying what the specific error is, did you get this?

    @hollandnumerics

    Participant

    I have checked Junk too, but no emails have been received.

    I presume they would have been sent to the Admin email address.

    @hollandnumerics

    Participant

    FYI I also created a topic “test 2”, that includes “hello”, but no table tags:

    topic: test 2

    The response is the same as with topic “test 1”.

    @robin-w

    Moderator

    @hollandnumerics

    Participant
    • I have tried Troubleshooting mode, with no active plugins.
    • Activated bbPress, then bbp style pack.
    • Topic “test 1” now displays, but body shows “This topic is empty”, even though the HTML tags are seen when the topic is edited.

    Do I need to activate more plugins?

    I have the following bbp-related plugins installed:

    bbp-valoration
    Version 0.1.1 by Eric Zeidan | Auto-updates enabled

    bbPNNS Private Groups Bridge
    Version 1.5.1.1 by Vinny Alves (UseStrict Consulting) | Auto-updates disabled

    bbP private groups
    Version 3.9.7 by Robin Wilson | Auto-updates enabled

    bbPress
    Version 2.6.14 by The bbPress Contributors | Auto-updates disabled

    bbPress Move Topics
    Version 1.1.6 by Pascal Casier | Auto-updates enabled

    bbPress Notify (No-Spam)
    Version 2.19.3 by Vinny Alves (UseStrict Consulting) | Auto-updates disabled

    bbpress Simple View Counts
    Version 0.2 by jezza101 | Auto-updates enabled

    bbPress Votes
    Version 1.2.5 by G.Breant | Auto-updates enabled

    bbp style pack
    Version 6.3.9 by Robin Wilson | Auto-updates disabled

    bbp User Ranking
    Version 3.7 by Robin Wilson | Auto-updates enabled

    @robin-w

    Moderator

    what are your wordpress and bbpress user levels?

    eg

    admin and bbp-keymaster
    Subscriber and particiapnt

    etc

    @hollandnumerics

    Participant

    Wordpress membership levels:

    Free = Subscriber
    Programming = Student
    Recruiter = Employer
    Admin = Administrator
    Educational Games = Customer

    Wordpress roles:

    Subscriber
    Student
    Employer
    Administrator
    Customer
    Keymaster
    Participant
    views_subscriber
    views_student

    bbPress Private Groups:

    Group1 = Registered
    Group2 = Programming
    Group3 = Recruiter
    Group4 = Admin
    Group5 = VIEWS UK
    Group6 = Educational
    Group7 = No messages

    @robin-w

    Moderator

    thanks, and for your testing, what combination are you using?

    I’m not asking you to try others levels, just getting your tests and my tests to be the same !

    @hollandnumerics

    Participant

    Only Admin / Administrator / Group4

    @robin-w

    Moderator

    ok, but what about the bbpress role?

    @robin-w

    Moderator

    so in dashboard>users you will see a column showing the bbpress role

    @hollandnumerics

    Participant

    Sorry, I missed Keymaster for Forum Role.

    Plus extra plugins added, but no change to what is seen when viewing the topic:

    bbPNNS Private Groups Bridge
    bbP private groups
    GD bbPress Tools
    powerSearch for bbPress

    @hollandnumerics

    Participant

    and Classic Editor and Groups

    @robin-w

    Moderator

    ok, so this on my test site with just bbpress and style pack, using admin and keymaster roles publishes fine

    <table>
    <tbody>
    <tr>
    <td>
    hello
    </td>
    </tr>
    </tbody>
    </table>

    do you still get a critical error with this combination, and if so I still need the exact error it produces

    @robin-w

    Moderator

    ok, I’m a bit lost as to what your testing is showing.

    The essence of fault finding is taking a setup that works and finding the difference between that and one that doesn’t work.

    so I have a test site working with bbpress and style pack and nothing else. If your site with that same setup doesn’t work, then we can find the difference.

    If it does work, then yes adding back plugins until it fails is a good strategy, but until we are both seeing the same, then it is not doing much good?

    @hollandnumerics

    Participant

    Sorry, I will go back to just “bbPress” and “bbp style pack”, which currently shows the body “This topic is empty”.

    However, my original issue with “There has been a critical error on this website.” occurred when the only users that could read this page were in Group5 = VIEWS UK, so maybe we should both add “bbP private groups” too?

    Are you using Troubleshooting Mode to restrict the active plugins like me?

    @robin-w

    Moderator

    we have 2 issues I believe :

    1. An issue where IF a topic/reply contains table tags (eg. <table>, <tr> etc.) then on update the post does not save?

    2. an issue where you are getting a critical error.

    I would suggest we tackle these one at a time, so maybe see if we can fix the <table> issue first.

    @hollandnumerics

    Participant

    FYI in issue #1 the post, when viewed, is empty whether the body contains table tags or not:

    test 1:

    <table><tbody><tr><td>hello</td></tr></tbody></table>

    test 2:

    hello

    This is in Troubleshooting Mode with only bbpress and bbp style pack active.

    @robin-w

    Moderator

    ok, I think we need to start again as I was working on the assumption that the problem was with tables, not with just text.

    so in Live

    1. If you post just text on the FRONT end – does it work?
    2. If you just post text in the BACK end – does it work?
    3. If you update that text with just text in the FRONT end – does it work?
    4. If you update that text with just text in the BACK end – does it work?

    For certainty
    the FRONT end is where users would post, just as you are posting on this site
    The BACK end is where you go via Dashboard>topics

    @hollandnumerics

    Participant
    1. Posting just text on the FRONT end saved, but can’t be viewed.
    2. Posting just text on the BACK end saved, but can’t be viewed.
    3. Cannot update post from the FRONT end.
    4. The updated post can be saved on the BACK end, but can’t be viewed.

    Note that the vast majority of forum topics are created or updated by me on the BACK end. The FRONT end is rarely used for posting or updating.

    @hollandnumerics

    Participant

    About Holland Numerics: Blog and Forums. › Forums › SAS Skills Discussion Forum (non-programming) › test 3

    | Subscribe Favourite
    There has been a critical error on this website.

    Learn more about troubleshooting WordPress.

Viewing 25 replies - 1 through 25 (of 44 total)
  • You must be logged in to reply to this topic.
Skip to toolbar